Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Smith Plumbing, Heating, Cooling & Electrical

Reviews

Customer Review Ratings

4.78/5 stars

Average of 130 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMario V

    Date: 08/01/2025

    5 stars
    ***** ****** he was very professional and nice, definitely recommend him to co-workers

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 08/02/2025

    Thank you ***** for the kind "shout out" to one of our outstanding air conditioning service technicians! We all work hard to deliver customer service excellence on every call, every day and we sincerely appreciate it when a customer takes the time to acknowledge those efforts! If you need plumbing or electrical services in the future, please give us a call! Respectfully, ***
  • Review fromJennifer T

    Date: 08/01/2025

    5 stars
    ***** ****** was amazing, quick, timely, gave options, and explained everything in a way that was easy to follow along.

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 08/02/2025

    I know our technicians really appreciate it when one of the customers they took care of provides a kind review for their efforts! I'll let the technician know you give him a very nice 5 Star review. If you need plumbing or electrical work in the future, please give Smith a call! Respectfully, *** - Owner
  • Review fromJason T

    Date: 08/01/2025

    5 stars
    ***** ****** was amazing and found out what was going on with our flue and discovered it was rotten and gave us some options and was reasonably priced

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 08/02/2025

    Thanks ***** for the kind review! Our commitment to complete and thorough diagnostics of any customer problem, and providing a few very "family friendly" pricing options to make the repairs is how we've run Smith Plumbing, Heating, Cooling and Electrical for over 51 years! I'll let the tech know that you left him a very nice 5 Star review! Respectfully, *** - Owner
  • Review fromQujuan B

    Date: 07/19/2025

    5 stars
    ****** and ***** well its hard to explain in a few words. They were very respectful, genuine, hardworking, cleaned up as they worked, and kind. Id definitely recommend to anyone needing their services. Thanks again.

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 07/20/2025

    Thank you for the kind 5-Star review for our installers. Everyone that works at Smith is "family" and we want our "family" to treat each customer as family as well, so thank you for validating our approach to customer service is working! Remember, Qujuan, in the future if you need heating, air conditioning, plumbing or electrical work, think Smith and our family-friendly approach to pricing and service! Respectfully, *** - Owner
  • Review fromLisa P

    Date: 07/14/2025

    5 stars
    Service was quick. Didnt take anymore than 30 mins and upfront with pricing. ****** ********* was super courteous and professional. Would call smith plumbing again if I need any plumbing assistance!

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 07/15/2025

    Thank you **** for the kind review and kind words about our plumber! We all pride ourselves on customer-focused service and making sure we do the job correctly the first time! Again, we appreciate it when our customers take the time to leave us a review as it helps know if we're delivering the service our customers deserve! Respectfully, *** - Owner
  • Review fromDale D

    Date: 07/12/2025

    5 stars
    ****** is very thorough and informative. We are very happy with Smith's customer service, technicians, and installation teams.

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 07/15/2025

    ****, thank you for the kind review! Everyone, from our call takers, to dispatchers to accounting team focus on supporting our field plumbers, electricians and HVAC technicians to provide seamless customer service! It's wonderful to know we're "hitting the ***** with our customers. Respectfully, *** - Owner
  • Review fromArturo M

    Date: 07/10/2025

    5 stars
    Quick and efficient. Got the job done would recommend to anyone! 10/10

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 07/11/2025

    Thanks for the kind review ******! We sincerely appreciate you taking the time to let us know how we're doing. We look forward to serving you in the future! Respectfully, *** - Owner
  • Review fromBailey M

    Date: 07/10/2025

    5 stars
    ******* was awesome! Super easy process and helped get the right items to fix our sink!

    Smith Plumbing, Heating, Cooling & Electrical

    Date: 07/11/2025

    Thanks ****** for the kind review! Our plumbers are very customer service focused and it's nice to hear back from customers when they do a good job. Thank you again and we look forward to serving you again in the future. Respectfully, *** - Owner
  • Review fromJake R

    Date: 07/02/2025

    5 stars
    ****** and ****** were top notch! Very detailed oriented and did it quickly! Big shout out to those guys!
  • Review fromAubray G

    Date: 06/26/2025

    5 stars
    Dre was fantastic. Very professional and quickly found the issue, explained what happened and why, offered solutions, and executied the work in a timely fashion. I couldn't ask for anything better.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.