Customer ReviewsforPlanet Plumbing LLC

I was referred to Planet Plumbing by a female friend (I am also female) who owns several properties. She told me I couldn't go wrong with Planet Plumbing. She was sooo right! My brother is a Master ******* in MA, so when something goes awry, I always check-in with him first, just to get the lingo down. **, the man who has fixed all the problems, is not only masterful at his craft but one of the most professional, kind, and informative plumbers I have had the privilege to hire. He explains the situation much as my brother does. He knew exactly what to do every time I had a problem (old house). When one of the projects threw a curve ball, he brought me into his thought process, and a decision was made. All problems have been solved promptly, professionally, and informatively. I agree with my friend . . . you won't go wrong with Planet Plumbing.

After calling several plumbers regarding my failed and leaking garbage disposal only to find they couldn't schedule me for three days, I called Planet Plumbing that scheduled me within two hours! The plumber, ***, arrived on schedule. He was polite, answered all my questions and completed the job to my satisfaction within one hour. Planet Plumbing is now my go-to company for all plumbing issues.

If I had to choose one word for Planet Plumbing, it would be "integrity". ****, ******, and **** were professional, friendly and experienced. They came up with creative solutions when we hit unanticipated problems when digging up 30+ year old plumbing outside our house. I'd hire them again in a heartbeat.

I called Planet Plumbing in May about clearing a stopped up kitchen sink. **** was both friendly and competent and snaked the sink pipe down 25 feet. There was a warrantee for 30 days, so I did not hesitate to call again when a couple week later the sink wouldn't drain properly again. **** returned with a second plumber and snaked down 50 feet. This also cleared the problem until a last Saturday when the sink backed up during a dish washer cycle. At this point, it was decided that a camera was needed to see what the problem was. When **** came to do that job, I told him that from Saturday when I first noticed water backing up and slowly draining, that I had had no further problem. **** investigated the piping system design in the garage below my condo unit and after further study concluded that it would be counter-productive to scope the lines. He showed me how to keep my lines clean and said he would not charge me for the advice since he had not done the camera probe of the sewer line. I learned a lot and have full confidence in Planet Plumbing for their integrity, their professionalism, and their customer care. I am an enthusiastic and loyal Planet fan.

Chase showed up on time on Sunday morning 7/24/22 and got right to work on our clogged kitchen sink drain. He knew what he was doing and had it fixed in an hour. We were so pleased we tipped him $20 for lunch. Thx **********************************************

Wouldn't let them back in my home.Not returning phone calls or answering emails. Damaged things they will not repair.Offered to repair , then reneged, lied,, no returned calls, or canceled follow up appointment. Left me waiting for several hours w/o a call. Refused to provide owners name and number.Apparently do not want tp pay for the repair or replacement of a destroyed door. Not who want to deal ****