97 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jan S
5 stars04/11/2024
I needed a new hot water heater and *********************** was my technician and did an awesome job! He was very friendly and knowledgeable and would recommend him for any plumbing service needed. We have worked with Done before and will continue to call them when needed. They are very efficient and prompt and keep you informed on everything completed.Review from Sally W
5 stars03/09/2024
***************** from DONE Plumbing replaced our water heater yesterday, March 8. The seam in our old water heater. spilled water all over our basement. ** drove all the way from Brighton to Castle Rock and went above and beyond. He even shoveled our driveway. We are elderly and were not able to get to it.. he was efficient and knowledgeable. we always use DONE for our Plumbing needs. This is our fifth job with this company. We have replaced two toilets repaired a bathtub faucet and a cracked pipe in the basement. I would not go to anyone else for my Plumbing needs.Review from Tamar S
1 star03/01/2024
I had an issue with my garbage disposal. Done came out to correct the issue. They replaced the garbage disposal improperly which lead to not only a terrible leak under my sink, but also a leak in to my basement. I called another plumbing company that repaired it right away. I have on video the leaking that was present due to a poor job. I emailed, tried to send video which does not go through on email, I sent the invoice from the other company, and I asked if I could send the video another way so that **** Eavenston could view. Because of the back of forth and the amount of time that went buy, he just informed me that he will not make good on the issue. It's a shame! I do not recommend this business as they do not show integrity when they do a poor job. Small claims court is my next step.Review from Charles T
5 stars02/07/2024
The service tech, ***********************, arrived promptly, was friendly and very knowledgeable.He did some careful troubleshooting and answered all my questions regarding my plumbing issues and repair options. I was very happy with his service and would highly recommend him.Review from Wendy M
5 stars01/22/2024
**** (plumber) and **** (electrician) were knowledgable and prompt. They not only answered my questions and got the job done quickly, for a reasonable price, they indulged a couple of 'while I have you here" side quests that I thought of after making the appointment. **** said Done! is the best company he's ever worked for. As a customer, it means something to me to know that they treat their employees well. I know it is reflected in their attitude, from first phone call to follow-up. We've called on Done! for years. Though we did have to call them back out on one occasion (stuff happens), we've never had a bad experience.Review from james s
5 stars12/28/2023
************ was great he showed up on time and did the toilet replacement fast and left no mess.Review from LYMON S
5 stars12/27/2023
*********************** gave a great service. He was professional, punctual, and knowledgeable about my plumbing issue. I would highly recommend this company for all your plumbing/HVAC needs.Review from Larry H
5 stars12/19/2023
**** was very efficient and professional, and would welcome him back if needed.I recommend this company for plumbing needs. Additionally customer ********************** is excellent.*********************** RockReview from Dane L
5 stars12/15/2023
Done was great, I scheduled the maintenance special two days ago through their website and they had openings that fit my schedule and everything was flawless and easy. ***** was the plumbing technician that showed up for the drain blockage service and he was great. He was on time, took care of making sure my home didn't get dirty with his boots and the equipment he used, took the time to answer all my questions, explained what the issues were, why the issues happened, and was pleasant to work with. A big thank you for the work that has been done from *****.Review from Reg W
5 stars11/30/2023
**** was an outstanding technician, very knowledgeable, helpful maintenance hints, listened well, and provided reasonable alternatives for repair.
Customer Review Rating
Average of 97 Customer Reviews
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