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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I was hit my RTD and hired ******************* Associates to represent me. Upon settlement, I paid an extra $300.00 to ensure all loose ends were tied up, that there would be no surprise billing from my injuries. 7 months later, I get sued for over $2,500.00 of outstanding medical bills. I tried to fight collections with my lawyer taking all of his advice. Not only did I lose, I have to pay my own medical debt from an event that I was a victim in with no support. I would never recommend them or their services. I feel victimized as I trusted my lawyer.
Business response
02/07/2023
We regret that this client is upset with the outcome, but we informed her at the time of her settlement that she owed medical bills that were not paid from the settlement proceeds. There was no extra money that we set aside or used for "loose ends."Initial Complaint
11/02/2021
- Complaint Type:
- Order Issues
- Status:
- Resolved
I was hit by a car on January 13,2020. The person who hit me received a ticket and was charged with causing the accident. I hired Frank Azar and Associates to handle my case. Since then, I have been passed through to 3 different lawyers and a 4th who is supposed to "wrap up" my case. We ended up settling for less than half of what we originally requested and now I have unexplained charges on my account, which they are wanting to take out of my settlement. I have duplicate charges for request of medical records. They said they were charged twice because they needed to update my records. They also have a medical bill of $3,274 on their paperwork they are saying needs to be paid from my settlement. I have an itemized invoice from my insurance company showing they already paid $4,455 for my medical care. No one from Frank Azar's office is responding to my questions about where the $3,274 bill came from, since all of my care has already been paid for by my insurance company. I have already emailed the attorney's office and let them know I am not signing anything until someone addresses my questions.Business response
11/16/2021
We have answered this consumer's questions about the deductions from the recovery on her case and believe her concerns have been addressed. Her settlement funds have now been provided to her.Customer response
11/17/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****Initial Complaint
05/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was involved in a car accident on February 7th. I hired the Law Firm of Azar and Associates. I was unhappy with their performance. Their advertising states the work for the client. They cancelled my treatment through their Injury finance program once I was evaluated by a doctor recommending physical therapy. The first Attorney told me there was not any money to pay for my property loss and medical treatment. 25,000 from the at fault driver's insurance. I was so dissatisfied that I went to another Attorney and fired Azar and Associates on April 27, 2021. I found out from the new law firm that my insurance company was paying Azar, they had all kinds of information that the case could be settled. On May 5thThe new Law firm advised me to rehire Azar so that the settlement could be paid out sooner. I was told that once I completed the rehire paper work it would be about a week. Then they filed to have the 1000 dollar deductible waived I said no I would pay it to settle.Business response
05/28/2021
We have been working on and have addressed this client's concerns about disbursing the settlement proceeds on his case.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.