Customer ReviewsforPJ's and Cars Automotive

This auto shop is incompetent. I called them the day before and explained what I needed for my truck. 2 new key fobs and new cylinder ignition lock and ignition switch. I dropped the truck off the following day at 7am just as I was instructed. They said it would take 2HRS to do the job. At the end of the day, the truck was not done. They said the part was coming from ********** and it was delayed. I told them they should have left me a voicemail or text to let me know that the truck was not done.Nothing...not a courtesy call. The following day, I picked up the truck around 1pm. They gave me one new key fob instead of two. they said they were trying to call me to confirm if I needed two key fob. Which was a lie. I already told them I needed two. I took the truck home. My wife found my old key fob. To my surprise the old key tob opens the truck. Why would I get a new key fob if the old one can open the truck . They didnt delete the program for the old key fob. The whole point of getting a new key fob was that in case someone found my old one it will not work to open my truck.They said they re going to refund me $150 but I paid $652. I'm still waiting for the refund. The ******* write down what you need done for your car and give it to them, make sure you get an invoice for your record and double check that what you wrote is on the invoice. Also document when the car is going to be done as promised. If not - you should get compensated for taking time off from work and the expense for gas not to mention the stress they put you through. They just lost a customer. I hope this does not happen to you.