ComplaintsforProvident Auto Sales
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Complaint Details
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Initial Complaint
06/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchase a2009 ****** Highlander and was told in comes with 30 days or **** miles warranty within couple days the car started making noise on a cold start and I contacted ********* and was told to take it to the shop they use and of course they said it had no noise. I explain to ********* I was going on a trip and he said no problem it was noted on the computer that I have complained about engine noise before the **** miles. I went on my trip and of course it made the noise and I let ********* know that and also the tire pressure light turn on before it hit **** miles. I got back and called ********* and text him. He finally called me back and said it was his day off but he will contact me the following day. Nothing has happen still waiting on him calling me back to fix the problems with my car.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.