Customer ReviewsforPRO Import Tuners

The communication was on par. Constant updates about my order and fast responses about any and all inquires from their team. All products received were genuine and accurate. I am confident these parts got to me in the manor expected of the manufacturer to the consumer. This won’t be my last order.

S***, Thanks for the nice 5-star review. It is much appreciated!

Best price found on my new set of Tein Shocks after much research at different online shops. Variety of parts for your car make and model. Super fast delivery even during the Holidays! Will definitely purchase from here again

J****, Thanks for the 5 stars! We really try hard to make sure we have the best prices, fastest shipping, and top-tier customer service.

I ordered a set of lowering springs from Pro Import Tuners, according to the website they were I stock. After a couple days went by after placing the order I had not received a shipping confirmation so I sent an email to see if i could get an update. Within minutes I was emailed back and informed that the parts were not in stock and the manufacturer had discontinued the item, while that was frustrating they sent me 2 different options for similar parts (lowering springs) or the option to refund. After looking at the 2 other spring options I choose a set that was more than my original purchase and the promptly changed my order to those at no extra charge. Not only that they shipped them out that day! Amazing customer service from my prospective and fast shipping. Stuff happens sometimes and parts can become no longer available. When that happened with Pro Import Tuners they made it right quickly. This is how a company should operate! Will buy from them again and I would recommend others to do so. If you have any issue with any company please give the company a fair chance to make it right and be respectful in the process, it will help out in the long run for all parties involved.

J*****, Thank you so much for taking the time to write a detailed review on us. It's great to hear that we seem to have exceeded your expectations! If you need anything else at all, don't hesitate to ask us.

Amazing customer support, fast and easy. Part arrived a few days earlier than expected. Definitely recommend to everyone and I most definitely will be ordering more with you!

We appreciate the nice review C****. Thank you and Happy New Year!

Product was great did what it was supposed to do and it shipped to my house quick almost next day. Totally recommend ordering from them

P******, Thank you for the 5 star review! I'm glad you go to experience our fast shipping. Happy Holidays!

Great pre-sale support team they answered all my questions. My order was shipped out the same day I placed it and it was delivered 2 days later.

S****, thank you for this nice review. We really do appreciate it!

Very good product, fit as it should. Very prompt delivery.

M******, we really appreciate your nice review. Thank you and hope to hear from you again soon!

I ordered from PRO twice now and received my parts correctly and on time. I will do business again! JP

J****, thank you! We appreciate it!

Scam do not purchase anything from here. Check better business reports. I was taken for not doing my research. Money I'll never get back

Hello,

I'm sorry you feel this way J****! We are definitely not a "scam" company. We've been in business for over 15 years in this industry and have a great reputation. We have tens of thousands of satisfied customers. If something went wrong with your order, we'd be glad to help out. Simply give us a call or email us.

Thank you.