Customer ReviewsforEnagic USA, Inc.
51 Customer Reviews
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Review from KA K
1 star02/14/2024
DO NOT BUY from this company! I have never had such a terrible experience! I bought my Kangen water machine last Nov as a Christmas gift for my husband and had it installed in Jan. I used a plumber that has installed many Kangen water machines so I know it was done correctly. Almost right away I started having issues. On and off the water started tasting fishy, oily, and sometimes like chlorine. The panel also stopped working consistently. I called my plumber to make sure it was installed right and it was. I changed the filter and followed all the maintenance requirements to no avail. I then had someone come out to test my house water to see if maybe that was the issue, as this is a new house we just built. There were ZERO issues and incidentally when the machine wasn't hooked up our water tasted just fine. I then started contacting Enagic.I had a very hard time getting ahold of someone and when I finally did the guy I spoke to was beyond rude, insisting my water must be the issue. When I explained my water was tested he didn't care. Finally after insisting they agreed to look it. They sent it back, CHARGED me a maintenance fee and said there was no problem. I hooked the machine back up optimistic that any issues had been resolved, but within days the taste was back. I reached out again and again went weeks without getting a response. I reached back out to the person that sold it to me and she reached out to them. She was ASSURED I would be sent a replacement. When I followed up on this I was told they actually wouldn't be because my water was the problem. As a side, not once did a manager reach out to me. I am now out $5000! This is just a pyramid company that could care less about their customers or the product they are selling. I rarely, and i mean rarely write reviews and certainly never negative ones, I'm just not that person. However, this experience was just so egregious I had to write this. You've been warned! They DO NOT stand behind their products!Review from Deeanza D
1 star02/11/2024
I made an investment in this company for two reasons my familys health and additional income. When I wasnt able to sell any machines I asked for a different upline. Was redirected to upline indicated to purchase their turmeric products. More money expended and not a single sale. Encouraged to give out samples which I did with no results. I ended ** in debt, manipulated by the passive upline which resulted in legal defamation of character. Ive sustain physical, mental and emotional anguish as a result of this very expensive pyramid scheme.Review from Rick S
1 star01/03/2024
This is all nonsense. I was swindled into purchasing one of these ***** Machines. Apparently, this was the only machine that could do the things they claimed. Well they are not the only company and frankly they are probably the worst company. Come to find out not only do I need to add a chemical enhancer into the same membrane or whatever my drinking water comes from to get acidic water, but I came to find out through the person who sold me this thing, that almost $3000 of my money went to pay commissions. I guess the company doesn't need to make any money, because that would mean my machine would cost almost nothing to build. I've tried and tried to return it. Nope 7 days is what I had. Doing more research after all of this it's literally right there in front of your face. This is a scam. There are **************** ionizers, for less the cost and higher water effects. Don't be like me people. Do a little bit of research before buying. It will save you so much hassle, money, and a better product. Just research before you buy independently. The science is there, but this company just gives you antidotal information. I was told a lot, and afterwards when I asked for documentation, guess what? They don't have any. Simply a pyramid sales company way more focused on profit than product.Review from Dennis C
5 stars12/30/2023
Have had a machine for me and my sister and mother for 6 years now, easy to contact with questions and love the way it has transformed our health. Thankful I found Enagic products to better health.Review from Cindy L
5 stars12/20/2023
Enagic is an incredible company and their product changed my life. I was dealing with stage three cancer and my body had gone through a lifetime of unhealthy habits, and when I started to drink their water from their kitchen ionizer product, I lost weight had better energy and the cancer left my body, my doctors are writing a case study about how rapidly I healed after my latissimus dorsi flap reconstruction surgery after breast cancer. I wholeheartedly believe in the mission of this company and know that it costs money for a company to have a good rating on this platform. Therefore, we do not participate in it, so only these reviews can stand for our word that we have an amazing company with an amazing product that also happens to have an incredible business opportunity attached to it. those of us who feel called to share this technology with people are able to lead individuals into the best health season of their lives, not because of the water, but because of the way the water hydrates the body and allows the body to do what it was created to do! This incredible product get scrutinized by competitors that have only been around a year or so, yet we have been here for 50 years pioneering this technology, when youre the best all people can do is talk about you, we are confident in our product line and its ability to help the body ravage inflammation and acidity and reset our nervous system. Dont let the nay ****** get you doubting, we are a billion dollar debt free company from a land where people live to be over 100 years old. I think its safe to say there is something in that water. I want to drink it forever! This business is life changing for those that are skilled enough to innerstand people and what they need to open up and invest in their health. Its not for everyone but for those called, its life changing income. We work hard and are compensated fairly for it. Spread the word, Kangen water for life!Review from Eliana S
5 stars12/20/2023
I have had a great experience with the products and customer service from **********************. Every time I call or email regarding a question that I have, the staff answers my questions or directs me to a staff member that can. Additionally, the machines have stellar certificates that hold the company to a ************** I highly recommended Enagic.Review from Kayla B
5 stars12/20/2023
Enagic has the highest company standards Ive ever seen. The man who founded this company is truly God sent! Not many companies can say theyve been around for 50 years, debt free and an OEM. When it comes to ionizers, theres NO comparison! Weve had our water machine and shower filter for over 3 years now and everything works perfectly and is super user friendly. We also love the Ukon supplements, tea and soap! The water has helped us with multiple health conditions such as: cystic acne, asthma, weight loss and digestion to name a few. We recommend this water and company to everyone we meet and will continue using their products for our lifetime!Review from Starr F
5 stars12/20/2023
LOVE the shifts this life- giving water machine have brought to the lives of me and my loved ones!! I researched a LOT of companies and machines before I chose Enagic and the K8. The facts are GLARINGLY obvious once you start to do the research and Enagic's commitment and dedication to excellence is truly steps above the industry standard and I couldn't be happier!!Review from Lindsey H
5 stars12/20/2023
I love how they're available and always get back to me any time that I have a question. So grateful to have a water ionizer from this company.. the quality that they offer is UNMATCHED with their ****************************. Truly life changing for ******* family. And the opportunity to just share water with people and make money back from that. Enagic is amazing!Review from Paola S
5 stars12/20/2023
I'm extremely grateful for this company, their products have changed my family's life immensely.
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