ComplaintsforGreat Western Remodeling, Inc.
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Complaint Details
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Initial Complaint
01/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
About April or August 2018 my elderly parents were talked into a roof replacement for about $17,000. My mom paid half by check and the other half on her card. They were told there was another unplanned for roof under (three?!) already slated for removal. My mom cut this company another $1,000 check for that roof to be removed. During the Dec. 2022/ Jan. 2023 atmosphere rivers that hit **********, we found a roof leak so extensive that it is a glaring failure of service and contract fulfillment. The warranty on this roof is 30-years. Hasn't been even 10, bruh. It's typical to have a contractor try to make things right, but they did my parents so wrong at the jump that I do not trust them to do right. Their website is no more, their phone number has been disconnected, and it appears their CA contractors license has expired. Can't reach them to address this. -M (daughter)
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.