ComplaintsforWL Construction Supply
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/30/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
A solicitation call was rcvd on one of our foreman's cell phones from someone claiming to be from WL Construction Supply in early June, attempting to sell us some products we do not use. Our foreman declined the offer while in the course of instructing employees on the project underway. Several days later we received said products delivered to our office. We immediately contacted the number listed on the enclosed invoice to report the problem & to receive an "RMA#" from their corporate headquarters as the invoice states no returns are accepted without an RMA#. We never heard back from anyone at the corporate location listed, but a few days later we received an email from ******** **** stating payment due date was approaching. We replied that whole thing is a mistake & send RMA# for return...no response. They began harassing our foreman with threats that the invoice needs paid. He has explained to them several times that we do not want the product & never ordered it. Predatory scam!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.