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Find a Location

Ability Access, LLC has 1 locations, listed below.

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    Business ProfileforAbility Access, LLC

    Mobility Scooter

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Stockton, CA 95215
    BBB File Opened:
    5/4/2023
    Years in Business:
    16
    Business Started:
    9/14/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Business Manager, Complaint Handler
    Contact Information

    Principal

    • Business Manager, Complaint Handler

    Customer Contact

    • Business Manager, Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (209) 944-7426
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hi my name is ***************************, I am a kidney transplant patient and now on dialysis still in skilled nurse facility (rehab) hopping and waiting Ability Access to finish the installation of two Stairs Lifting Chairs in our apartment to go back home but my husband name *********************** who was with them while the installation; he found that these two chairs Lifting are old and when my husband tried ti call them and complain about unprofessional work they done and without finishing they left and they do not answer his phone calls so here is my story:The Ability Access they installed with unprofessional job when they install on 5/03/2023 it use to call a stairs Lifting Chairs. they came late and leaved late too after installing two reconditioned lifting chairs not as we agreed on when the person told us about one new chair and one old chair. The new chair as they described is not new and the old one is in very bad condition it looks they brought it from a junkyard not as it use to be use by a sick and disabled person as me. The contractor he already charged me on our 2 credit cards and $2000 cash, we been very honest with the person and my husband never bothered them or watched them how they work. But it looks like this Ability Access their goal is to have the (money) without caring if these two chairs are safe or in good condition to be use for a disabled person( one chair is very dangerous that my husband tried it without to operate it because it is defected chair. I am so sick for long time I have been long time a way from my home to live in as normal life, so please please help **,we borrow the money from people for this project and it looks we already have problem with it before I have seen it it is not our fault to trust people as this company. I am ready to tell my husband ***********************, to provide you with any documents or photos you need for reviews of this project and how bad it is to be used by disabled person as me.Thank

    Customer Reviews

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    Local BBB

    BBB of Northeast California

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