Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Motorcycle Supplies

Maxpro LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Supplies.

Information and Alerts

BBB RatingF

Reasons for rating

  • Advertising issues found by BBB
  • Failure to respond to 33 complaint(s) filed against business
  • 9 complaint(s) filed against business that were not resolved
  • 50 complaint(s) filed against business

Alert Details

This business has 1 alert.

Ad Review

On September 26, 2022, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's websites, www.powersportsmax.com and www.motopartsmax.com. The company advertises:
- "Parts Warehouse, Fast Delivery, Lowest Price"
- "Lowest price 100% Guaranteed"
- "Lowest Price Guarantee! We have the best prices, Period."
- "Our prices are the best in this industry, we welcome our customers to look around and compare our prices with local dealers and other online vendors"
- "We carry the high quality ATV quad and four wheeler parts and accessories for most models like Honda, Kawasaki, Yamaha, Roketa, Polaris, Suzuki, TaoTao, Can Am ATV quad and four wheeler at the best prices here."
- "We have the largest selections for parts and carry more parts than any competitors."
- "At PowersportsMax.com you can browse more than 400 vehicles online - that's 3 times, 5 times or 10 times more than the number of claimed to be offered by our competitors, which is why we are the "The Largest Motor Sports Vehicle Store Online.""
- "We offer you the largest selections of dirt bike and pit bike parts for all models like Honda, Kawasaki, Yamaha, Roketa, Kawasaki, Polaris, Suzuki, TaoTao dirt bikes and pit bikes."
- "No. 1 China Motorcycle parts brand, better done OEM."
- "Welcome to Motorpartsmax Engine Parts department! Motopartsmax.com is the No 1 Chinese motorcycle engine parts distributor in US."
- "Get Extra 30% Off Autumn Sale"
- "Save up to 80%" and "Save up to 60%"
- "12 Month Engine Warranty" and "Free 3 Months Parts Warranty"

BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9. Sales - https://www.bbb.org/code-of-advertising#Sales
11. "Up to" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims
12. Lowest Prices, Underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
34. Claimed Results - https://www.bbb.org/code-of-advertising#Claimed_Results

As of October 24, 2022, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.