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          SDF Design & Construction has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforSDF Design & Construction

            Floor Coverings
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/23/2009

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers sales of floor covering and countertops materials and installation services.

            Business Details

            BBB File Opened:
            8/27/2004
            Years in Business:
            20
            Business Started:
            10/10/2003
            Business Incorporated:
            10/10/2003
            Accredited Since:
            10/23/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            • The BBB has been unable to determine whether this company is properly licensed with the Contractor State License Board. The agency may be contacted at 800-321-2752 or at http://www.cslb.ca.gov
            Type of Entity:
            Corporation
            Alternate Business Name
            • MMI
            • E Flooring Inc
            • M J Flooring Center & Design
            Business Management
            • Ms. Jennifer Lara Klein, President
            • Mr. Myles Massa, Vice President
            • Ms. Andreana Lomeli, AP/AR Manager
            • Mr. Farid Massa, Vice President
            • Ms. Kristina Grochow, Office Manager
            Contact Information

            Principal

            • Ms. Jennifer Lara Klein, President
            • Mr. Farid Massa, Vice President

            Customer Contact

            • Ms. Kristina Grochow, Office Manager
            Additional Contact Information

            Fax Numbers

            • (760) 436-8812
              Primary Fax
            • (760) 510-8404
              Other Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/18/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            URSULA C

            01/17/2024

            Stay away from this company. Do not sign a contract with them nor place a deposit for materials to be purchased. I signed a contract for a simple bathroom remodel on 10/8/23. I was told to pay a progress payment of almost 1/3 of the total price to purchase materials. I asked for the project to start 1/2/24. I was told that I would receive scheduling phone calls in December. No one ever called. I called 1/2/24 asking for an update. They had no idea of what was happening. Found out the tile was backordered. A 3 month lead time was given but no one ever told me. I am figuring they never ordered anything. There was no schedule in place and no one at the office had any answers. The salesman who signed the contract with me has never called to explain any of these delays. Finally, they got a subcontractor to demo the shower/tub only. I asked for a date of the next subcontractor. They said a plumber would be by on 1/17/24 to get the plumbing set up for the new shower and install a shower pan. He never arrived. I called the office and they quickly called someone. He came by later and stated the company never called him nor let him what the job was. And there was no shower pan that he could install. SD Flooring is a completely disorganized and uncaring company. They took my deposit but have not followed through on this project. Every time I call or come by the office for answers, I get the impression I am bothering them. That goes for all the employees at this location. I have left 2 voice messages for someone to call me to discuss this situation, but no calls have been returned. I don't expect they will call. Please do not use this business at all.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

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