ComplaintsforBetter Business Funding LLC
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Complaint Details
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Initial Complaint
09/13/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
On 2/25/21 someone opened an account with ******** Communications with my name and birthdate (which was available on ********** They used a different address, email, social security # of ****, etc. ******** shut the service off on 4/16/21 for non payment. Ironically, I opened an account with them on 6/11/21 and in July started receiving collection calls for the $250 something from this closed account. I filed fraud paperwork have spent hours on the phone with ******** but now they want a police report, proof I lived elsewhere during the Feb - April timeframe, etc. I now received a letter they have rejected my fraud claim and Im responsible for payment. I find this ridiculous that ******** would open an account so easily without any type of proof of who they are yet Im responsible for their negligence.Business response
09/14/2021
This complaint is for a different company Frontier Communications.
This is not our customer, we are **********************, LLC. Please remove asap.
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Contact Information
201 Lomas Santa Fe Dr Ste 520
Solana Beach, CA 92075-1289
Business hours
Today,7:30 AM - 4:30 PM
MMonday | 7:30 AM - 4:30 PM |
---|---|
TTuesday | 7:30 AM - 4:30 PM |
WWednesday | 7:30 AM - 4:30 PM |
ThThursday | 7:30 AM - 4:30 PM |
FFriday | 7:30 AM - 3:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.