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Find a Location

Health For California Insurance Center has 1 locations, listed below.

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    Business ProfileforHealth For California Insurance Center

    Health Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4000 Montgomery Dr Ste D7, Santa Rosa, CA 95405-5238
    BBB File Opened:
    1/30/2015
    Years in Business:
    10
    Business Started:
    7/31/2013
    Business Incorporated:
    1/1/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0G13531 for this business, issued by California Department of Insurance/CDI

    These agencies may include:

    California Department of Insurance/CDI

    300 Capitol Mall, Suite 1700

    Sacramento CA 95814

    (800) 927-4357

    http://www.insurance.ca.gov/

    Type of Entity:
    Corporation
    Number of Employees:
    25
    Business Management
    • Mr. John Hansen, President
    • Ms. Wendy Barett, License Holder
    Contact Information

    Customer Contact

    • Mr. John Hansen, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I had filled out information for California State Health Insurance just to price compare a variety of policies and this company has consistently called me repeatedly for days on end despite my informing them that I went with a different provider, no longer need assistance, and would like to not be contacted anymore. This was back in November 2023 and has continued to March 2024 and I am still receiving calls from them despite multiple requests to be removed from their call list and having blocked their number (they are rerouting the block using alternate numbers but if I answer it is the same company). Calls and dates are as such:November 21 - 15 calls starting at 12pm and ending at 5pm November 22 - 4 calls starting at 7am and ending at 12pm November 27 - 1 call at 9am November 28 - 2 calls starting at 8am and ending at 5pm (this is when I last answered and told them that if they were to contact me again I would be reporting them for excessively calling me despite multiple requests to not be contacted)Then, this past Friday March 22nd I began receiving calls from them all over again. March 22 - 1 call at 8am March 25 - 1 call at 2pm (I again explained that I had been asked to not be contacted previously, to be removed from any lists, and to again not be contacted as I have coverage at this time).I have never used their services beyond seeking health insurance quotes and been more than patient with an exorbitant amount of phone calls. I thought they had stopped since I had not heard from them for months, but as I was contacted again this last weekend I feel it is time to escalate as that is what I told this business I would do if they continued to not listen to my initially polite (as my frustration grows my politeness wears thin) request to not be contacted further.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph D

    1 star

    09/19/2023

    This is a SCAM - avoid them at all costs. I was led to believe that they were part of Covered California due to their deceptive website, and I briefly engaged with them before realizing based on their language and questions that they were not who they appeared to be, specifically when skirting around my request for a business address and proof of accreditation.I have since received endless calls over the past 6 weeks from a variety of different area codes. Despite asking them to stop calling me, they will not stop calling. This normally wouldn't bother me too much as rejecting a phone call takes less than 15 seconds out of my day, however my most recent phone call was from a ********* who stated he was a licensed insurance agent for the state of California. I politely asked him to please stop calling me and he responded "No shot a**hole" and promptly hung up. This level of poor treatment and blatant disregard for other people's well being is morally reprehensible. I am considering legal options.

    Health For California Insurance Center Response

    09/20/2023

    ******,

    The barrage of phone calls is CRAZY ANNOYING. We totally agree. We do not do that, so those phone calls were not from us. Here's the trick: If you get to a website that asks for your phone number before they give you the price, then RUN! Those websites sell your info to a bunch of brokers and they start calling like crazy. I'm so sorry that happened to you.

    We actually do NOT have an employee named ********** The ******* who called you was probably a legit licensed agent. If you have his full name or license number, you can look him up on the CA Department of Insurance Website. Usually, those annoying phone calls do come from legit agents, but it's still frustrating getting bombarded with calls like that.

    As far as our identity, we are licensed with the CA Department of Insurance. We are certified with Covered CA. We do online enrollment for Covered California. We pride ourselves in having the easiest process and the best customer service in the state. You can check us out on the Covered CA website or on the Department of Insurance website. Also, you can check out our ****** reviews, and you will see that everything I'm saying is true.

    1. Department of Insurance Look Up Page: **************************************************

    2. Look us Up on Covered CA: **********************************

    3. Check Out Our ****** Reviews: *******************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

    Hopefully, that helps. And, again we're sorry that you got nailed with all those phone calls. We empathize, and we would never do that to you.

    *********************

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