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Find a Location

Rayo Wholesale Floorcovering Supply has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rayo Wholesale Floorcovering Supply

      11495 Woodside Ave Santee, CA 92071-4724

      BBB Accredited Business
    • Rayo Wholesale Floorcovering Supply

      9330 Carroll Park Dr San Diego, CA 92121-3235

      BBB Accredited Business
    • Rayo Wholesale Floorcovering Supply

      3941 Oceanic Dr Oceanside, CA 92056-5846

      BBB Accredited Business
    • Rayo Wholesale Floorcovering Supply

      2346 Meyers Ave Escondido, CA 92029-1008

      BBB Accredited Business

    Business ProfileforRayo Wholesale Floorcovering Supply

    Retail Floor Materials
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/28/2014

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers wholesale flooring. 

    Business Details

    This is a multi-location business.

    Find a Location

    Rayo Wholesale Floorcovering Supply has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rayo Wholesale Floorcovering Supply

        11495 Woodside Ave Santee, CA 92071-4724

        BBB Accredited Business
      • Rayo Wholesale Floorcovering Supply

        9330 Carroll Park Dr San Diego, CA 92121-3235

        BBB Accredited Business
      • Rayo Wholesale Floorcovering Supply

        3941 Oceanic Dr Oceanside, CA 92056-5846

        BBB Accredited Business
      • Rayo Wholesale Floorcovering Supply

        2346 Meyers Ave Escondido, CA 92029-1008

        BBB Accredited Business
      Location of This Business
      11495 Woodside Ave, Santee, CA 92071-4724
      BBB File Opened:
      6/30/2000
      Years in Business:
      32
      Business Started:
      5/30/1991
      Business Incorporated:
      7/14/1997
      Accredited Since:
      1/28/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rayo Wholesale Inc
      Business Management
      • Mr. Edward Jay Young, President
      • Mr. Tom Doan, Complaint Handler
      • Ms. Ghayda G Young, Treasurer
      Contact Information

      Principal

      • Mr. Edward Jay Young, President
      • Ms. Ghayda G Young, Treasurer

      Customer Contact

      • Mr. Tom Doan, Complaint Handler
      Additional Contact Information

      Fax Numbers

      • (619) 448-7175
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Completely unprofessional! I would give it no stars if it were an option.I called HQ before going to this local store. I was given attitude and was completely written after they saw my skin color. They told me they would not sell **** called HQ to confirm WHILE in the store. The older lady who wrote us off was screaming in the background "WHO ARE YOU TALKING TO?"While waiting on hold for the person at HQ to get the manager, two other ladies walked in. Immediately I noticed 1# They did not get the attitude I got.2# They weren't asked nearly as many questions regarding who their contractor or installer was 3# They were clearly not contractors but weren't turned away After waiting for a few minutes, the manager from HQ gets on the phone and explains that, yes they are wholesale to the trade. I was told all I needed to have was a contractor or installer and if I didn't have one they could help me find one.Well this was not the sentiment I got from the local store. After telling them the details of the conversation I had with HQ, I was asked a series of questions about my installer and even had to call him on the phone.(Mind you, the two women who walked in after me weren't asked these same questions or given the same level of scrutiny.)After still refusing to help me, I called HQ again. While in the store, I told them that the way I was being treated felt very much like racial discrimination because there was literally no other reason to turn me away at that point.As I am making the complaint to HQ I walked out the door. They asked the name of who I spoke to and when I walked back in and asked the gentlemen his name I was told to leave. WHILE ON THE ***** WITH HQ.The manager from HQ apologized and said he would call the store to get to the bottom of it. A few minutes later an angry man jumps on the with a very confrontational tone asking "What I wanted" and "my call was transferred to him".
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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