Customer ReviewsforChevron Products Company

They had a promo where we got $1.00/gal discount for the first 3 fillips. They only gave a $0.10 discount. When I complained, they replied "you got your discount" , then ignored me. I buy a lot of gas. But I won't be buying Chevron gas

This gas station provided me with awful customer service. He did not greet me with a smile. The cashier tried to keep my money after I paid for the gas. If I could give a thumbs down I would! He should not be working in customer service!

I have spent over $***** on this gas company app and they suddenly suspends my account.I am very annoyed how they would do it without sending me an email.The last person I spoke to that probably flagged my account was Greggorie ********************************************* Rewards Member Support Case number: ******** I have been waiting for almost 3 weeks to get my point added to my account. I do uber and I dont want to store all my credit card information in the app. Please reinstate my account with ***** worth of points for the trouble and stress your company has caused **** just want to continue driving and purchasing gas through the chevron app.To new users: beware for they will question your purchasing decisions. They have flagged me for taking advantage of their promo and purchasing the reeses ******************* size within the same day of the gas purchase just to accumulate points quicker and get my return on investment.Save yourself the headache and dont use this app, if you do, good luck.

The single worst customer service I have ever received in my life, bar none. They stall, request the same information over and over, obfuscate and outright lie to their customers. They should be ashamed of themselves! If I could give zero stars I would.

Horrible company that ignores customers. Out of all gas companies that I've contacted over the years, Chevron is the first and only company that didn't even bother responding. Long story short, I bought their gift cards and loaded them into my Chevron app, but pay at pump through the app feature never worked (local gas stations had no clue), so I called Chevron and left voicemail, but no response. I then used their "contact us" feature through their website, still nothing. It's ridiculous that this company doesn't own up to its failure to set up the app pay system and leaves customers high and dry.

This is the worst experience I have ever had with a credit card, First of all about 6 montghs ago I got an opportunity to get the Chevron application. First of all let me let you know I am 76 years old. When I made the applicationm on line it was very confusing. I didn't realize that I had chosen no written bills my wife pays the bills and we didn't know the problem till one day we were declined at a station. I calledf and fixed the problem I have been trying to user the app and everywhere I tried it told me it wasn't avaiolable. But today we were in **** ** and praise be it asked me for a pump. I put in the pump then it asked me for my card number and the 3 digit number on the back. I put those all in but it would not let me pay through the app. I needed gas so I paid with my card. I have the reciept I got ****** gallons. I just got off the phone with 2 calls the first was for 9 minutes and they told me He would give 3 cents off I told him the app said I should get $1.00 he said sorry. I then placed another call and spent 17 1/2 minutes with Viece she was more helpful and again told me the app was not approved in *******, I explained to her that I was able to try to use it. In the past when it wasn't available it said so and I was OK with that. But today when it told me to choose a pump I expected something more than what I got. When I got Viece on the line and expained to her what had happened she told me nothing was available in Aerizona. Viece is in the Phiiapines and that *** be a problem but I'm sure she can communicate the problem.My BIG complaint is that I have been trying to use this app for 5 months and been very frustated. It almost seems like they have ******* identified usage of the app was a good thing but all I've seen are false promises.Maybe this wiil help another older person to be lesss upset than I am! THANKS FOR YOUR HELP. I would appreciate knowing what happens.

Chevron does not care about the customers I was told they were independently owned by the corporate office I have experienced hostility relative to defective products expired products negative dialogue Even a 99cent cigarillo pack only had one in it. The cashier was negative each time and I was not given a refund. Food Mart. ********************************************************** **.This company is as terrible as they come.It even took the cashierMarley one minute to acknowledge my presence reluctantly while I stood at the counter.

************************************************************** ******** stations workers are making prejudicial statements and making customers feel uncomfortable. I have received racist remarks and condescending remarks to try and belittle me and make me feel less than what I am. I have never experienced any experience like this. I am a professional regardless of what I buy and my should not have to explain my occupation to receive quality service and customer care. Whether this is a franchise or owned by Chevron specifically, the people who allow to franchise your company should not destroy your companies name. I would hope that when chevron first entered the market of of offering things to consumers the envisioned employees or franchisees treating people differently based on their demographically backgrounds, race, *** or religion and or citizenship status. I am disappointed and will never buy anything from Chevron and or anything they are affiliated with.

I am a retired Marine. I served 22 years of honorable service in the ************* ************ and possess a retired military ID. I stopped at a chevron gas station in ********, ** on route 79 around 5:30 pm on 11/19/2021 to get gas. I went into the store to pay and I decided to buy a pack of cigarettes and something to drink as well. The attendant asked for ID so I provided my military ID that indicated I am retired. The attendant specifically said they dont accept retired military ID, they only accept active duty military ID or a drivers license. This did not sound right to me because a retired military ID indicated that a servicemen or women has honorable served and retired. I had my drivers license so I decided not to give him my drivers license because that did not make sense. So I walked away without purchasing gas or anything else. I believe this was a discriminatory practice by the attendant. He said this was chevron policy to not accept a retired military ID.

I stopped at the gas station (Sit #9-6293) hear *********************************. The store was closed and the clerk was selling goods via a sliding window communicating loudly over the loudspeaker. I asked to use the restroom and was refused without explanation. This is a violation of the ********** business code:"(b) (1) On and after January 1, ****, every service station in this state located within 660 feet of an accessible right-of-way of an interstate or primary highway, as defined in Sections **** and ****, shall provide, during business hours public restrooms for use by its customers. Service stations shall not charge customers separately for the use of restroom facilities."CHAPTER ****. Service Stations [***** - *****]