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About

Important information

  • Additional Info:
    This business service area covers: Worldwide

About This Business

Donor Concierge provides egg donor, sperm donor, and surrogate mother search services.

Products and Services

Donor Concierge provides egg donor, sperm donor, and surrogate mother search services.

BBB Accredited Since: 12/22/2015

Years in Business: 19

Photos and Videos

Business Details

BBB File Opened:
5/28/2015
Business Started:
7/25/2006
Business Started Locally:
7/25/2006
Business Incorporated:
2/6/2008
Type of Entity:
Corporation
Business Management:
Ms. Erika Brown, Vice President
Number of Employees:
20

Additional Contact Information

Principal Contacts
Ms. Erika Brown, Vice President
Customer Contacts
Ms. Erika Brown, Vice President
Additional Phone Numbers
Other Phone: (857) 301-6005

Additional Information

Payment methods
  • Cash
  • Check
  • Credit Card
  • Wire Transfer
  • ACH
  • American Express
  • MasterCard
  • PayPal
  • Visa
  • Venmo
  • Zelle
  • Certified Check
  • Money Order
Credit card, wire transfer, check
Refund and Exchange Policy

Refunds

Once we begin your egg donor, surrogate, or sperm donor search our fees are non-refundable. Fees are not dependent upon results as we cannot control the availability of specific donors or surrogates nor can Donor Concierge control that you will choose one of the candidates that we present to you. If a client chooses not to proceed with a search after reserving and paying for it and with notification of at least 24 hours before the start date of the search, Donor Concierge will refund payment less a 5% processing fee. All refunds will be issued in the same form payment was made. Please allow two weeks for processing.

Business Categories
Infertility, Sperm Bank, Surrogacy

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