Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Japan Engine, Inc. offers used engines and transmission services.

BBB Accredited Since: 6/5/2020

Years in Business: 28

Business Details

BBB File Opened:
9/15/1994
Business Started:
6/26/1997
Business Incorporated:
6/26/1997
Type of Entity:
Corporation
Business Management:
Mr. Michael Yi, Owner
Number of Employees:
11

Additional Contact Information

Principal Contacts
Mr. Michael Yi, Owner
Customer Contacts
Mr. Michael Yi, Owner
Additional Phone Numbers
Other Phone: (510) 483-7878
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
  • Credit Card
  • Debit Card
Refund and Exchange Policy

Return Policy and Refund

 
Exchange or Refund: If a product does not remain serviceable for the full warranty period, then upon return of the defective unit to Japan Engine Inc. by the buyer, Japan Engine Inc. will, at its sole discretion, either provide a product exchange or refund, any and all exchanges & refunds occuring after 30 days shall be subject to a pro-rated cost by time usage.

Japan Engine Inc. reserves the right to tear down and examine defective products before adjustment will be made.

No return or adjustments after 30 days or any previously installed products.

Core needs to be returned within 30 days for full refund. Cores cannot be returned after 30 days of original purchase date-no exceptions.

All returns subject to a minimum 20% restocking fee.

Special order parts are not refundable, special order deposit are not refundable.

All returned checks are subject to a $25.00 service charge.

Customers are responsible for all shipping fees including cancelled and refused orders.

Other Resources
Bureau of Automotive Repair
10240 Systems Pkwy
Sacramento CA 95827
Phone Number: (855) 837-7985
http://www.dca.ca.gov/consumer/wll.shtml
Business Categories
Used Auto Parts, Transmission, Engines

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.