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Business Profile

Sales Lead Generation

ContactOut

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********************************************************* My name is on the website and has not been deleted.

  • Initial Complaint

    Date:05/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have posted my contact information including personal email and phone number online. I have never consented to this and it is directly responsible for people being able to harass me.

  • Initial Complaint

    Date:10/12/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ContactOut somehow obtained my Apple ******************** (****) debit card number and a total of $10,198.98 was charged to ContactOut for services we did not request, obtain or no anything about. I never received any invoices or notifications from ContactOut and had no knowledge concerning this firm or the services they offer. Upon discovering that money had been fraudulently taken from our debit card account we immediately notified **** on June 17, 2024, and filed a debit card claim. **** staff determined that there were a total of 102 unauthorized charges each in the amount of $99.00 to ContactOut from our debit card number totaling $10,198.98 reoccurring every few days from March 28, 2023 through June 13, 2024. I tried to contact ContactOut numerous times by email and certified mail and they never responded and refused to accept or sign the certified mail. ContactOut has no phone number on their website and no street address. They just say they are located in *************, **. Earlier this summer their website indicated they were located at *********************************************** but my certified mail sent to this address was returned unopened marked "in dispute". Since they have never responded to my written dispute of charges I do not know if they are part of criminal activity involved with stealing my debit card number which **** will confirm we never used.

  • Initial Complaint

    Date:05/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal and professional data is been used by Contact Out without my explicit permission. I reached out to them to delete the disturbing information with no response and it still has not been removed and they are still using my data without my consent. People and businesses are stalking me and I am a victim of domestic violence and cyberstalking it is traumatising having private information, like emails and phone numbers that they scraped from private profiles and then make money from it. Then ignore you when you ask for it to be removed. The Atorney General states "How a protected individual can demand deletion of information posted online under Gov. **** sections 6208.1(b) or 6254.21(c)(1): " but they are not doing it. My LinkedIn profile is set to private and always has been, they are using information scraped from a data leak. This company is selling my personal information without my consent of which could lead to harm. I demand this company immediately remove all of my information permanently.

  • Initial Complaint

    Date:05/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contact Out exposed my personal email address and my business email address when you search for my name on ****** without my consent. They published my Personal Identifiable Information for the world to see. Hackers, scammers, and spammers have been bombarding me with emails for the last few days, and now I know why. They published private information for the world to see. I am a German citizen protected under GDPR and also plan to file a complaint there.

  • Initial Complaint

    Date:02/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal and professional data is been used by Contact Out without my explicit permission. I reached out to them on 14th Jan to delete the same. I was provided the reply that it takes several days. However, its been approximately a month now and they are still using my data without my consent. Excuse provided by company representative- It takes time to delete data from all systems.Logical Reasoning- We are ot living in 90's that it takes so much time to delete someone's data that too which organization is using without and explicit content.

  • Initial Complaint

    Date:03/30/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is selling my personal information without my consent of which could lead to harm. I demand this company immediately remove all of my information permanently. Below is the link bearing my information. This is the link: *****************************************************

  • Initial Complaint

    Date:02/13/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As with other complaints, ContactOut.com got a hold of my Linkedin profile, took ownership of it, and placed it on their site. While Linkedin information is visible to others, I gave my consent to Linkedin to display it. I have made no such agreement to ContactOut for them to scrape my data and make opinionated statements about me and present them as fact. It is not information to be used by others without my consent.It is unethical to have personal information presented on this site as though people have chosen to display their information as a part of this companies structure.

ContactOut is NOT a BBB Accredited Business.

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