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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          McRoskey Mattress Company

          View full profile
          Location of This Business
          1687 Market St, San Francisco, CA 94103-1237
          Email this Business
          BBB File Opened:
          3/1/1955
          Years in Business:
          125
          Business Started:
          1/1/1899
          Business Started Locally:
          1/1/1899
          Business Incorporated:
          12/20/2012
          Type of Entity:
          Corporation
          Number of Employees:
          35
          Business Management
          • Ms. Robin Azevedo, Manager
          Contact Information

          Principal

          • Ms. Robin Azevedo, Manager

          Customer Contact

          • Ms. Robin Azevedo, Manager
          Additional Contact Information

          Phone Numbers

          Email Addresses

          Serving Area
          • Alameda County, CA
          • Contra Costa County, CA
          • Marin County, CA
          • Napa County, CA
          • San Francisco County, CA
          • San Mateo County, CA
          • Santa Clara County, CA
          • Sonoma County, CA
          Products and Services
          Pillows, Duvets, Toppers, Featherbeds, Wool Pillows, Sheets, Blankets
          Refund and Exchange Policy
          • EXCHANGE
            We offer a 90 day limited exchange on McRoskey mattresses, box springs, comfort enhancers and foundations.

            Youmay exchange your original selection for a different comfort or size upto 90 days after receipt of your order. An exchange fee applies whichincludes local delivery and take away.

            Sleep on your new mattressand/or box spring up to 90 days. If you wish to consider an exchange,come in to the showroom and work with your sales associate to makeanother selection.
            EXCHANGE DETAILS
            Because we build all of our mattresses, box springs, comfortenhancers and foundations to your order, these items are not availablefor return. But we are happy to exchange these products to get yoursleep experience just right.
            Only one exchange is offered. Make your new selection within 90 days of receipt of the original shipment.
            You may exchange any standard size. Special sizes and/or special constructions cannot be exchanged.
            If you select a higher priced item, you pay the difference betweenthe higher and lower priced item plus the exchange fee. If you select alower priced item, there is no price refund and the exchange fees apply.
            Out of area delivery charges apply.
            MERCHANDISE EXCHANGE
            Unused mattress protector pads, toppers, blankets, pillows, duvetsand featherbeds and other merchandise may be exchanged or returnedwithin ten days for store credit. Adjustable bed bases are notexchangeable or returnable.
          Referral Assistance
          • Bureau of Household Goods and Services
            4244 South Market Court, Suite D
            Sacramento CA 95834-1243
            Phone Number: (916) 999-2041
            https://bhgs.dca.ca.gov/
            [email protected]
          • California Bureau Home Furnishings and Thermal Insulations
            3485 Orange Grove Ave
            North Highlands CA 95660
            Phone Number: (916) 999-2041
            Fax Number: (916) 921-7279
            http://www.dca.ca.gov/consumer/wll.shtml
            [email protected]
          Business Categories
          Mattress, Bedding

          Contact Information

          1687 Market St

          San Francisco, CA 94103-1237

          Visit Website
          Email this Business
          (415) 861-4532

          Accreditation

          This business is not BBB Accredited

          Years in Business: 125

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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