Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

Wish

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shopping.

Reviews

Customer Review Ratings

1.46/5 stars

Average of 35 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrew H

    Date: 11/14/2024

    1 star
    Wish has gotta be the worst company to deal with no customer support even when you send them pictures of the items they list not be accurate to the listing do not waste your hard earned money on this garbage site spend a few dollars more and shop on ****** **** or even Temu DO NOT USE WISH
  • Review fromViolet P

    Date: 11/08/2024

    1 star
    Terrible customer service! Allows customers to be scammed and does not help with returns on incorrect expensive items. Merchant sent 1 wrong that was clearly different than picture advertised and second item was defective and no return or replacement given. Im out $180.00 Wish gave incorrect address to return then left me out in the cold. Other item was directed to be sent back to ***** at my expense $100.00 and I ordered from ****** Wish. Wish isnt responding to my demand for assistance to rectify their error and the merchant is unreachable!
  • Review fromSandra R

    Date: 10/25/2024

    1 star
    Wish I could leave no stars. ****** product. ****** customer service. Won't refund my money after product was shipped broken and obviously cheaply made. Worst business ever!
  • Review fromJoAnn D

    Date: 10/22/2024

    1 star
    Wish.com is not good to customers.They sell some items that are not acceptable for sale to consumers.
  • Review fromRick L

    Date: 08/30/2024

    1 star
    ******** vendor! I ordered 4 rechargeable batteries with a 4 slot charger. I received the batteries but no charger. No customer service number you can contact them and their chat service is worthless.i have spent a month trying to get my charger. Please never use this company!
  • Review fromTeresa L

    Date: 08/15/2024

    1 star
    I have always been happy with everything I bought from wish but I ordered a lot of clothes and other items. I spent more on these 2 sweaters I only received 1. they wanted me to send proof I didn't multiple times . they claim they can't find the proof that it was not delivered they will NOTSEND ME ANOTHER SWEATER OR A FULL REFUND. IM DONE WITH WISH
  • Review fromNickolas O

    Date: 08/08/2024

    1 star
    They badly wrapped a combined shipment package and as a result one of my items fell out and was lost during transport
  • Review fromToni S

    Date: 08/01/2024

    1 star
    SCAMMERS! I can say nothing positive about this company! No customer service at all! No Returns allowed! Cheap products that do not go true to size and NEVER LOOK LIKE THE PICTURE!!!!
  • Review fromAlfredo V

    Date: 07/17/2024

    1 star
    Just don't join wish.com I've ordered on wish dozens of times. But I've returned a few times either. Examples: Neck massager arrived with hole puncture thru the box and hit the massager. A winter jacket with ripped insulation inside. A small projector that doesn't work. A supposedly none penetrative glove. But when I tested it. The glove got ripped. Thank goodness I wasn't wearing it. And then one time I was putting in an order. It just won't let me. I sent letters, complaint. But everytime, they ask me to log in. But I can't. They just freeze my account. I still have about $40 wish cash.
  • Review fromWarren A

    Date: 05/24/2024

    1 star
    I order 2 pairs of jeans one black one blue and 2 shirts on 05/17/2024 they have not sent me an order number or information containing my purchase the company took ***** of my debit card. I will not do business with this company again

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.