Business ProfileforIt's Just Lunch

When I joined It's Just Lunch it was described to me as a "concierge dating service." This was presented to me as meaning I would receive thoughtful, personal attention by a team of matchmakers who would get to know me on a meaningful level and use that information to make highly curated matches. I was told I'd be taken care of every step of the way and my only job would be to "sit back and relax." I was led to believe membership was strong and there were many men for the team to choose from. And after each date, my team would gather extensive feedback from me and savvily use this information in choosing my next match, thereby getting closer to the right guy with every date. None of this happened. In fact, highly ironically, my experience with It's Just Lunch was just like a bad relationship with a guy - empty promises and being strung along with rare, inconsistent attention - just enough to keep you naively hopeful. The only time I received adequate attention was when I said I wanted to "break up." Soon after joining I was very dissatisfied and requested a cancellation of my membership. A staffer immediately swooped in and made all sorts of promises which worked in convincing me to stay on. She made it sound so wonderful - I'd have her as my personal staffer to the end of my membership (didn't happen - she went away with no explanation) and she'd be right there with me every step of the way (also didn't happen - probably 80% of the time she said she'd get back to me about something my phone was blank when the time came). I didn't have get-to-know-you sessions with any staff member after joining, and never felt known in the slightest. One prime example was when I was coached to talk about my travels all over the world on dates when I had communicated verbally and in writing that I havent done much travelling. Ridiculous. I really cant express how dissatisfied I am with Its Just Lunch. They obtained a huge amount of money from me under false pretenses.