We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tree Services

Select Tree Service
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Like many homeowners I was recently dropped by my old insurance company and needed to get some work done or my new insurance company said they would drop my coverage. I needed a ***** and dead brush removed.Oscar way overcharged me for the work he did. I requested a ***** removal, and included a picture of the *****. He even wrote in the invoice that he would remove the *****. HE NOT ONLY DIDN'T REMOVE THE *****, HE DIDN'T REDUCE THE ***** OF THE **** He did some brush removal, but as I said, I could have gotten this job done for half the price. After I raised the issue with him, he responded that he would NOT remove the ***** and would not change the price of the job. Terrible customer **********************, awful quality, the worst value for any contractor I've ever worked with.

    Business Response

    Date: 07/02/2024

    ******. If the price was too high for you, you shouldnt agree to the contract since the beginning. We did everything your son showed me when I meet him. I explained you over the phone the ***** can be removed because Is in between a concrete wall and a chain link fence. I apologize you feel that I am the worst contractor, however, you did warn me that we would be having issues. The service that was provided for you was an agreement of $875 however you only wish to pay $437 for the full service that was completed. I believe that you are upset due to not coming to an agreement with you for the $437

Select Tree Service is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.