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Find a Location

Humphreys Residential has 1 locations, listed below.

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    Business ProfileforHumphreys Residential

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/10/2023

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3145 Rosecrans St, San Diego, CA 92110-4800
    BBB File Opened:
    1/26/2021
    Years in Business:
    16
    Business Started:
    9/25/2007
    Business Incorporated:
    1/4/2016
    Accredited Since:
    10/10/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Neyon Inc
    Business Management
    • Ms. Kerry Humphreys, Owner
    Contact Information

    Principal

    • Ms. Kerry Humphreys, Owner

    Customer Contact

    • Ms. Kerry Humphreys, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Absolutely the worst experience Ive ever had trying to rent a property. I specifically said I didnt want to fill out an app and pay fees until I knew the property was truly available. I saw the unit the next day after I called (called the second it became available) and filled out the app right there at the property after confirming it was in fact still available.Fast forward to today, one day later. I am now out $90 which is a sham and was told someone applied that morning when I was told we could not apply until after seeing the space. I want a refund which I know they will not give thus Ill be filing a charge back for deceitful business practices and suing in small claims court as a last resort.I have 809 credit, and qualified with flying colors. They should have been more honest and said they already had apps in. How many people were duped into paying $45 and having their credit ran / dinged for NO REASON at all. I have never ever had such a poor experience trying to rent a home and it took 6 phone calls / emails / messages for them to even admit I wasnt getting the home that other people applied earlier in the day. You should NOT accept $$ from hard working folks if you already have multiple apps processing, that is wrong on so many levels and a HORRIBLE way to conduct oneself business wise. I will never ever work with these people and will be fighting to the bitter end for the $90 back that I feel scammed out of.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maureen T

    5 stars

    11/03/2023

    ********** Residential are a professional, honest and trustworthy Company. We have had the best experience with them and always feel confident and reassured that they will serve in our best interest! They go beyond the call of duty in every aspect of their business. They are an established business and their CEO has had years of experience in their Management skills and it shows....I would highly recommend them!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

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