Customer ReviewsforCourtesy Chevrolet Center

Brand new *********************************************************************************************************** leaking Fluid from a screw/bolt hole under the driveshaft. Fluid is puddled on transmission pan screws and thrown all around the undercarriage. Spent 60k on this truck with 50 miles on it and after 3 days of calling and leaving messages I can't get anyone to pick up the phone or return a call. Ext. **** and ****. What a joke!!Also, after trading in our 2018 **** Chevrolet failed to pay off our car after 30 DAYS, resulting in derogatory marks on our credit from an unpaid auto loan when we've never missed a payment on anything. Nothing but regrets!!

Absolutely unprofessional I had been inquiring about a 2019 Silverado LD that has been listed for over 68 days on car gurus. On their main website the add for the truck is still up. I was in communication with this dealer via email for the last week about the status of this truck and was told the truck is still available. I live about 90 miles away. I drive down to go look at the truck. I meet up with one of the sales *************************** and then we start walking to which I thought was the 2019 ***** Silverado LD but he takes me to a 2014 telsa. How in the h*** do you get a Silverado and a Tesla mixed up. We walk around a little more and we still can't find the truck . **** takes me back into ************** where I meet with another sales rep ( I believe his name is ******) and **** asked ****** if he can help me find the 2019 Silverado LD. ****** looks at the computer and starts to go look for the truck. 15 minutes go buy and ****** comes back. I am told the truck is getting detailed it should be right out. Another 10 minutes go by and I am now told one system they have shows the truck being sold and the other system they have shows the truck still available . ( I should have left at this point) but if this truck is really sold why was I asked to come in today to look at it . Why wasn't I either called or emailed about the truck being sold. they said they were going to confirm they are on the phone with general manager right now. 5 minutes later I am told the truck is now sold. They were trying to upsell me on a 2015 Silverado ( 2 years newer than what I currently have but has more miles than my truck) I said first of all that's not I inquired about and second why would I buy something newer but has more miles on it than what I have. Then ****** tried to see if I was interested in a ******** and and said I am just going to leave. Now I drove about 170 miles round trip . Absolutely f***** up and unprofessional. Don't bother inquiring about a vehicle here.

They are like real scam. I ordered 4 vehicles from them 6 months ago. Today they called me and said vehicles are ready. When I was ordering vehicles they said there wont be any **** up. Today vehicles arrived and they said there is $3000 **** up per car. It is really unacceptable. I put $2,000 deposit for these vehicles and waited 6 months. It is not fair , even it is not legal. When I was ordering vehicles we signed papers and it was clearly showing the number. Why do I have to pay over price when I signed exact amount numbers already. Just this year I bought 11 vehicles for my company and I deal with dealers all the time. This dealership is the worst so far Ive seen.

****************** and mechanics just did a poor job with my truck at this time my truck is still malfunctioning and store manager just said I need to contact gm my self. Car was worked on multiple times and still has the same problem was left with them almost 3 weeks and was returned scratched and with missing items , broken clips and electrical tape to cover up the poor work performed. When I pointed out the problems all they did was give me excuses their stories didnt Match and became lies after lies .

Forcing a customer to pay for: lifetime free refills of nitrogen for $199, 3M door and cargo guards for $399, SWAT Vehicle Recovery for $995, and lifetime replacement of window tint for $595.00.They advertise a fair price on a vehicle, then add the listed items to offset that price.

Disappointed with their sales shenanigans. ********* should matter. I worked with the manager *****, he was very nice. I was very specific on the vehicle and options I wanted. He tried a dealer trade with no luck. I was prepared to place deposit and order my vehicle. Then their dealership received the vehicle with all options except ***. After speaking with *****, I decided this would still be a great purchase. I asked him if I could a deposit of a couple grand and pay in full within a few weeks. He asked his manager **** if this would be acceptable and **** said yes. So we scheduled an appointment the next morning. I arrived, checked out vehicle that was on their showroom ramp with "sold" written on window. We were starting a contract and he asked if I want to finance and just pay off. I said no thank you. He went to his manager and brought back a printed paper that had total cost of vehicle and dealer add ons of almost $3,000 for nitrogen (the air we breath or fill tires is 78%), clear coating and lifetime window tinting warranty. I said no thank you, not interested. He went and got his manager ****, who said "You are not financing a vehicle and I can't hold a vehicle for a few weeks. Maybe a couple days. No deal." I was so upset. I replied that you had said this would be acceptable before I came in. I was originally going to order the vehicle and it would have been a higher sale. Bad business. I didn't ask for a discount from ****. I didn't ask to compare the dealership invoice to the ****. He questioned me why I didn't want to finance and said that I worked hard my whole life and it's a bucket list item to pay for a brand new vehicle that I want in full. I understand the dealership wouldn't make additional profit on my financing., but they were the ones who agreed with my deposit and payment in full BEFORE I made the appointment. I left. The ************ filed my complaint and said they shouldn't have agreed to the deposit to then not honor it. Again, ********* matters.