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Find a Location

MyPrimeHomeLoan.com has 1 locations, listed below.

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    Business ProfileforMyPrimeHomeLoan.com

    Mortgage Broker
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/5/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers mortgage broker services.

    Products & Services

    financing, homes, loans, Mortgage

    Business Details

    Location of This Business
    1084 N El Camino Real, Encinitas, CA 92024-1334
    BBB File Opened:
    4/24/2020
    Years in Business:
    11
    Business Started:
    9/4/2012
    Business Incorporated:
    9/4/2012
    Accredited Since:
    12/5/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • MyPrimeHomeLoan.com LLC
    Business Management
    • Mr. Kevin Wells, Managing Member
    Contact Information

    Principal

    • Mr. Kevin Wells, Managing Member

    Customer Contact

    • Mr. Kevin Wells, Managing Member
    Additional Contact Information

    Fax Numbers

    • (855) 747-6518
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/20/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    First of all thank you for your help in resolving this financial matter. We refinanced our home with myprimehomeloan.com and are owed $5,962.50 from them as confirmed on the loan documents. We signed the loan docs on July 10th, 2021, and the refinance was effective July 12th. Corinthian Title was used and they had different instructions for the loan amount than what we agreed to with myprimehomeloan.com, and Corinthian Title is saying that it was not their fault but did communicate the discrepancy. Note, we were told by all parties that we could sign the loan docs on July 10th but not the Corinthian Title borrow statement such that the loan wouldn't fund until our concern was addressed. In several emails and texts, Myprimehomeloan.com confirmed they would pay us the $5,962.50 but they are now saying they will lose money and are not agreeing to what is stated on the loan documents in the "Paid by others" column. Loan #**********
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ANTHONY O

    5 stars

    07/07/2022

    The team at My Prime Home Loans helped ** get into our first house. Our loan was a bit tricky but they handled the entire transaction efficiently, professionally and promptly. They even offered a 10-day closing, which made our offer extremely competitive in this current market. They updated us every step of the way, and we were never left guessing where our loan stood. Big thanks to the **** team!!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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