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Find a Location

Trust & Will has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Trust & Will

      2840 5th Ave Ste 200 San Diego, CA 92103-6307

      BBB Accredited Business
    • Trust & Will

      8605 Santa Monica Blvd PMB 40156 West Hollywood, CA 90069-4109

    Business ProfileforTrust & Will

    Legal Information Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/28/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers legal wills online. 

    Business Details

    This is a multi-location business.

    Find a Location

    Trust & Will has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Trust & Will

        2840 5th Ave Ste 200 San Diego, CA 92103-6307

        BBB Accredited Business
      • Trust & Will

        8605 Santa Monica Blvd PMB 40156 West Hollywood, CA 90069-4109

      Location of This Business
      2840 5th Ave Ste 200, San Diego, CA 92103-6307
      BBB File Opened:
      11/28/2018
      Years in Business:
      6
      Business Started:
      1/8/2018
      Business Incorporated:
      1/8/2018
      Accredited Since:
      11/28/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Huge Legal Technology Company Inc
      Business Management
      • Mr. Cody Barbo, Owner
      • Ms. Meg Palazzolo, Manager
      • Ms. Brittney Morrow, Member Support Manager
      Contact Information

      Principal

      • Mr. Cody Barbo, Owner

      Customer Contact

      • Ms. Meg Palazzolo, Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We hired truat and will to handle our probate. They are unable to handle it. Since they couldnt we were *** a return of funds paid in the total of $5000. They finally sent a check. I posted the check on February 27th, on the 29th my bank notified me I was being charged a bounce fee as the check from will and trust could not be honored by their bank. I called RFBCU and asked if they can rerun the check and they said no because truest and ***** financial institution is the one who declined payment. I let trust and will know and they assured me they are working on this. I asked them to stop check and wire the money since Im worried they dont have the money to pay us. Now after the weekend they contact me and say they need copies form the bank and that they show it cashed. Mind you this is after Ive shown the deposit and the bounced check and the feed Im being charged. So now I have to loose more money taking time off work. Just something to note. they took months to tell us they couldnt do anything. We went through another attorney and they handled it quickly and precise.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cathy B

      2 stars

      01/20/2024

      Trust & Will represent themselves as legal advisers but not lawyers. I filled out their forms, paid &640+. Their site says you can docs shipped, but then due to security, they cant send them. I want my docs shipped or they can refund my money and delete my account. Ive tried all the info I put in but cant get to my acct. I cant get a person on the phone, and emails just dont help much.

      Trust & Will Response

      03/06/2024

      Hi *****,Thank you for taking the time to leave a review. I see that you were able to get into contact with a member of the team and that they were able to get your documents shipped out. If you have any additional questions, please let us know.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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