Additional Information for The Glock Store

• Gun Video
• LMP Mail Order Video Inc
• Time Zone Internet
• Lenny Magill Productions
• Digital Retail Display
• Time Zone Video
• GlockStore.com
• Time Zone Multimedia

• Mr. Lenny Magill, Owner

Principal

• Mr. Lenny Magill, Owner

• We accept Visa, MasterCard and American Express and Discover. If you are ordering with a credit card, your shipping address must be the same as the billing address of your credit card statements. This is for your protection. If you are mailing to your office or work address you must notify the credit card company to allow shipments to be sent to this address. This is an easy process... simply call your credit card company and request an additional shipping address be added to your account.

• We offer a very easy and generous 30-day money back guarantee. If you don't like the item for whatever reason we will take it back. Unfortunately, a few people have abused this offer so we have the following, and what we believe to be, reasonable, restrictions to this policy
  
  We accept exchanges and returns for 30 days on most items* from the original ship date for non-defective items (i.e. size or color exchanges). Items must be UNUSED and UNWORN with the original undamaged product packaging. Items not returned with undamaged original packaging or in resalable condition may not be accepted and/or may be charged up to a 15% restocking charge.
  
  *When you purchase a firearm we assign the serial number of that firearm to that sale and begin the paperwork necessary to transfer it to you. Any cancellations, exchanges or returns BEFORE you take possession of the firearm are subject to a 15% restocking fee to cover our costs. AFTER you take possession of the firearm you CANNOT return it unless there is a mechanical or manufacturing defect. There are NO EXCEPTIONS to this policy.
  
  * Gun parts can only be returned if they are unused and in resalable condition. If the item is defective, ie, does not function, we will accept it within the 30 day period only. 
  
  *UnderTech Undercover Ultimate Compression Shorts, Short Shorts, and/or Briefs can only be returned if UNOPENED. The Compression Shorts must be in the sealed packages as any package that has been opened cannot, for hygiene reasons, be accepted. 
  
  *Sonic Defenders  can only be returned if the bag is UNOPENED. The Sonic Defenders must be in the sealed packages as any package that has been opened cannot, for hygiene reasons, be accepted. 
  
  *Closeout, Sale or items purchased at special events/sales where we indicated "All Sales Final-No Returns or Exchanges" cannot be returned.
  
  Holiday Return Policy: Due to the nature of holiday gift giving, we understand that gift returns cannot necessarily be accomplished within our standard 30-day return period. Because of this, on gifts purchased during November and December we will extend our return policy until January 14th.