57 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from John M
1 star03/13/2024
I had a terrible experience with The Glock Store, which was both deceitful and frustrating. They falsely advertise products as "in stock" on their website, only to later reveal they have none available, a clear bait-and-switch tactic. My order for an allegedly available item was quickly followed by a notification of it being out of stock, and contacting them was a hassle as they only communicate via text messages.Additionally, reputable manufacturers like Sig ***** have severed ties with them over questionable business practices, a major red flag. Despite listing items as available, they fail to fulfill orders promptly, wasting customers' time and money. Other retailers had the product readily available, highlighting The Glock Store's inefficiency.Avoid The Glock Store to spare yourself the trouble. Their dishonesty and poor service are not worth your time. This is a warning to steer clear of their business and spread the word about their unacceptable practices.Review from Glenn M
1 star02/08/2024
I ordered a slide cut, green dot and co-witness iron sights from The Glock Store. They "miscut" the slide cut, leaving "*****" in the slide. The slide cut works, but it doesn't look great. They realized their mistake and did not charge me for the slide cut. When they took off the old sights (*******), they "marred" the rear sight with the removal tool. And - when they installed the new iron sights, they again marred the rear sight with the install tool. They said they would send me packaging to send the slide back to them to see if they could clean them up. I declined because they made 3 errors on what should have been a simple optic cut and a rear sight removal and install. They were nice enough about it, and wanted to work with me (to some degree), but I completely lost confidence in them.Review from Kashmoneyoffic S
1 star02/05/2024
Trash straight scam and honest disappointment they take advantage of everyone who orders online most trash online service Ive ever used hope they eat a fat dixk and get robbed frReview from Troy D
1 star01/24/2024
Zero stars. Ordered OEM upper parts, all under Factory Glock Parts section. Well, at least one part was not OEM, but sold as OEM. Anyone that knows Glock parts would have noticed it wasnt factory, plus the fit was a giant fail! I was treated like an idiot by a **** head employee when I contacted them. Like others, would not post a negative but honest review of their bait and switch. Buyer bewareReview from Anthony R
1 star01/14/2024
I bought some garments on 19Sep2023. It is 18 weeks later. Where is my stuff? 130$ in the trash. Do not do business with these criminals. They will take your money and claim whatever is on backorder... until when!? ****? Get realReview from Eric N
1 star11/26/2023
Ordered a locking gun case they billed my account the day I placed the order without verifying my info and they cancelled my order on there end now 5 days later Im getting automated emails and the run around about getting my money back. Stay away from the glockstore.com you cant get ahold of a live person the phone will constantly drop the call and redirect you. Zero stars is more accurate for this companyReview from patrick k
1 star09/13/2023
I had a bad experience. Couple of years ago, (during the pandemic) I ordered a part from THE GLOCK STORE. After ordering the part I was advised via email the part was "back ordered". I attempted numerous times to cancel the order but was unable to contact a represenative. The part arrived over one year later. I will never do business with them again. It looks like I am not the only one who has had a bad experience.Review from Micah N
1 star09/11/2023
Bought an expensive item that I didn't realize was garbage until too late. I submitted an honest, negative review and they never posted it to the product reviews. I called to find out why and couldn't get anyone who cared. I will never purchase from this company again.Review from mike t
1 star07/28/2023
The wrong mags were ordered because of the lack of information on the Glock Website . **************** will not answer phone but pushes you to an ** texting program . The ** does nothing to help but instead puts the issue back in the customer . I had to pay for returns and am expecting a very long wait for the credit . Worse company to deal with and many negative reviews onlineReview from Timothy M
1 star07/17/2023
They will not post negative reviews on their website. Because of that you cannot reply on their reviews.
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