Business ProfileforSolid Solutions 24/7, Inc.

My vehicle was repossessed by this horrible company. My wife and I went later that day to pick up our vehicle. As we were waiting for our car to be brought out of the lot someone on the opposite side of the fence where the vehicles are kept, crashed into something with what sounded like a forklift. Then yelled Fk! Moments later my wifes vehicle was brought to the gate and there were scratches down the passenger side towards the rear where there was no previous damage. The girl at the lot who was releasing the vehicle said we would be sent a claim form, she took pictures of the damage and said they would review the video to see what caused the damage. We never received any further information. I completed the affidavit which was sent to me via a request I made by finally tracking someone down at this company. I completed, notorized it and included pictures of the damage. After patiently waiting and the given timeline on the documents had elapsed, I reached out once again to the generic email inbox of this place. Within minures I received a response from a ******************* claiming to be an operations manager and that he was denying my claim. He stated that the damage was preexisting, which Is not true and that my claim was filed 91 days after, again not true. After asking to see the pictures indicating the preexisting damage and contact info for his supervisor he refused to return any correspondence of mine. His email only indicates a fax number and no phone number, when the phone number I found online for this business is called, it rings once goes to silence and then disconnects. Not only was damage done to my wifes vehicle, this same company repossessed my vehicle in August 2023,, many items were stolen from my vehicle while in their possession as well. This company needs to be shut down! Each time it cost my wife and I $180 each just to get what possessions werent stolen by this shady operation!