Customer ReviewsforNatomas Automotive, Inc.

Our family has used Natomas automotive for three cars for more than 6 years. Always high quality work and frequently try to keep cost low . Never disappoints. . Our haughtier has used them for 12 years and also highly recommends them

I had a very bad experience with this company and I would not recommend it to anyone.I left it on a Friday at 5. When I got home I realized I left 145 dollars in the side compartment. It was wrapped in paper so I thought it might be secure. When I came back Monday morning to retrieve it, around 115 was missing. I confronted the owner but he knew nothing. The car died while driving so the owner said it first needed a new battery, He said it would take till Wednesday to get it. When I called on Wednesday he said it also needed a new alternator that would not arrive till Friday. On Thursday when came to see about the car, he said I needed a special fuse that fit on top of the battery pack. He suggested I go to the local recycling yard to get it. Well, Instead of that I went to the dealer, got and paid for the fuse and new battery pack, and took it to him.Friday afternoon the car was finally ready. When I drove it the engine had a noticeable vibration that was not there when I brought it in.In my opinion this business took too long to get the battery and alternator. Both could have been gotten from the local dealer right away. Further the fuse and battery pack could also have been gotten sooner. Why that was not diagnosed as a problem till the following Thursday is unknown to me. The blown fuse and battery pack sit on top of the battery and its malfunction is in plain sight and obvious. Also there is no excuse for doing a repair and doing it improperly. The vibration was not there when I brought it in so I can only surmise he caused it.Finally I would not have guessed when I brought it in that 115 dollars would be missing. Clearly a reputable business would have the moral fiber not to steal money from a customers car.