ComplaintsforSacramento Auto Body & Paint
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/19/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My vehicle had rear bumper damage from a auto accident so I filed a claim to had car repaired. I was searching for a shop that is contracted with the insurance company. When I called Sacramento paint to confirm the contract the agreeded they were however after the job I found out they where not. I brought my vehicle back for numerous reasons my paint was smuged licence plate broke random car parts from my vehicle in the truck from my passager seat clips paint on my lights when I got my vehicle back it felt like they changed my seats the car didn't feel the same as I brought it as if they were doing something not honest. When I told the guy who owns the shop about my bumper being a different color then my car he originally parked it in the sun do you cant tell but when it's parked in the shade you can see the difference in color. He disagreed with me but I got a professional who agreeded of the color difference when I told the owner this he disareeded with me and said he would not fix
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.