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Business Profile

Collections Agencies

US Civil Claims Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/29/24 I was called by a number claiming their was a complaint filed against me. She gave me a number to call and I called i, it was US Civil ***** services. They explained there was a breach in a credit card with a balance of $2861.04. The call I was told was recorded so this would be easy to prove. ********************* was the representative on the other end of the phone call. He asked why I had yet to respond to a notice sent to my home, I explained that there was no money to pay the debit, I had last year applied for social security and I have not had a determination in this as of yet. ******************* again told me that the credit card company was not looking for any funds recovered. I asked him what would they be looking for if they were not looking to be paid back. He refused at least three times to address my question. I'm very confused. He only responded with the credit card company is going to pursue this aggressively and that I will have to appear in court because i frauded the credit card company. I asked more than one time for him to explain if they were not looking for funds what they would be looking for because I do not understand and I was hung up on. He told me in the conversation that I was declining and I never understood what was happening to decline anything that was going on , during the conversation.

  • Initial Complaint

    Date:06/13/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    US CIVIL CLAIMS SERVICES CONTACTED MY FAMILY MEMBER REGARDING A CITIBANK ****. I HAD A CITIBANK **** OVER ***** AGO, THIS **** IS NOT ON MY CREDIT REPORT. I AM AFRAID BC I AGREED FOR THEM TO RETRIEVE MY FILE TO PROVIDE ME WITH INFORMATION THEY WILL SUBMIT TO THE CREDIT AGENCIES. IF I REMEMBER CORRECTLY THIS **** WAS SETTLED. I WAS PROVIDED CLAIM CV227217/PHONE NUMBER ********** I SPK WITH *****. HE STATED THE **** IS IN COLLECTIONS SINCE 2015, THAT'S INCORRECT BC IT'S NOT ON MY CREDIT REPORTS. PLEASE HELP

  • Initial Complaint

    Date:05/30/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted today via voicemail about an outstanding debt. Called the number back and they stated I had a Chase Credit Card from 2008 that they were attempting to collect on. They informed me that a letter was sent to my residence. I asked them to email me that letter. They sent a Validation of Debt letter. They claim that the debt is mine. I pulled my 3 credit reports today, and I could not find this debt listed anywhere (not even in collections or charged off). I then called *****, they informed me that they had no record of this debt. The informed me that I only have one account with them and that account is in good standing. Stated that even if they had sold the debt, they would have a record.

    Business Response

    Date: 06/19/2024

    *****************
    **************************************************************

    respond: we buy old debt, and yes this account is very old and past statutes of limitations in that state consumer will not receive further communication from us this account has been closed 

  • Initial Complaint

    Date:04/26/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called my son about a debt they say I supposedly owe. My son called them with my permission to release information. They would not provide any information as to who the debt was owed to because they had a non-disclosure agreement and when I tried to explain that I never opened/used/or paid on a supposed debt she threatened that I would go to jail if I didnt pay. My daughter in law attempted to call them to help and they would still not give any information, would talk over all of us, and even threatened legal action against her for attempt to verify if they were a legitimate company. They would not give any names, addresses, or supervisors to talk to. Whenever we called we were only able to talk to the same sounding person. They hung up on us multiple times and threatened us. We still do not know how this supposed debt originated, no verification of validity, or even who to contact about the debt.

    Business Response

    Date: 06/14/2024

    Nastaca Mehedinti
    WA 98383
    **************


    respond: we can not disclose any information to anybody other than the debtor, we do not threat anybody of going to jail or legal action
    those accusations are false, they are lairs they want to make complaints, we understand that no one wants to pay   

  • Initial Complaint

    Date:02/27/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today, I received a call from someone name ***** ****** of US Civil Claims. I believe that this company is impersonating the government in order to harass people and steal their information. I’ve received calls from this company several times this year and I have told them repeatedly not to call me as I do not have any business with them. I’ve blocked their numbers and informed them that I am on the Do Not Call list. Still they call and call and call. Today ***** ****** decided to get into a shouting match with me on the phone at 9 in the morning. She threatened to get ‘lawyers’ to come after me all because I told her to stop calling me. This is a deceitful form of menacing and I need help in getting this company to stop calling me.

    Business Response

    Date: 02/27/2023

    ****** ****** IS A RELATIVE OF ***** ****** THAT IS OUR CUSTOMER AND HE PAID THE ACCOUNT SHE IS NOT IN FORM ASSOCIATED WITH THIS ACCOUNT  SHE WAS CONTACTED ONLY TO PASS ON A MESSAGE TO ***** ****** AND SHE REFUSED, HER NUMBER WAS DELETED FROM OUR DATA BASE SHE REQUESTED NO MORE CALLS TO HER 

    Customer Answer

    Date: 02/28/2023

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID 195****1, and find that this resolution is satisfactory to me.
    These jokers don’t even know my name but they think they have the right to harass me. May they rot in hell 

US Civil Claims Services, LLC is NOT a BBB Accredited Business.

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