Additional business information
Consumers should understand that when choosing a "report plus free trial" the report itself is not free, the 7 day trial is free and if you cancel the trial you are still obligated to pay for the initial report.
BBB also suggests reading the "offer terms" that state what is excluded in each membership; that you will be charged even if no criminal report is found, and that you will automatically billed if you do not cancel during the trial period.
Inflection has requested that consumers call the company before filing a complaint with BBB.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 1 Montgomery St Ste 2400, San Francisco, CA 94104-5524
- BBB File Opened:
- 7/22/2011
- Years in Business:
- 17
- Business Started:
- 5/8/2007
- Business Incorporated:
- 12/31/2014
- Accredited Since:
- 11/21/2022
- Type of Entity:
- Corporation
- Number of Employees:
- 210
- Alternate Business Name
- Inflection.com, Inc.
- Inflection, Inc.
- Business Management
- Ms. Elizabeth McLean, Associate General Counsel
- Contact Information
Principal
- Ms. Elizabeth McLean, Associate General Counsel
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
54 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/13/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cody S
04/09/2024
Inflection Response
04/11/2024
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