Customer ReviewsforVester Pest Control

My neighbor and I both need a termite treatment on our respective homes, along with some wood repair. My neighbor initially contacted "Vester" about six months ago for an estimate. Unfortunately, because of other activities she was not able to get her home treated. Approximately three weeks ago she contacted the same Sales Rep by his cell phone number and requested an updated estimate. She also mentioned in her voice message that I (her neighbor) is also interested in an estimate. The next day I called this Sales Rep and also left a detailed message for an appointment. Nearly a week passed and no return call to either of us. Second voice message from the both of us. After her third attempt she was able to talk with him and scheduled an appointment for both of us. On the day of the estimate my neighbor walked ******* to my home, and I invited him in to do the inspection for the estimate. At the end I inquired why he didn't return either of my calls, nor my neighbor's (she was sitting next to me). His reply was that we are not truthful and said neither of us had called him and suggested we had called his office in error because he always return calls. We became a little insulted and I showed him his cell number from my cell. He then said I (we) must have just hung-up and didn't leave a voice message. I showed him the connect time of the calls (115 sec and 49 sec) and asked if he is calling me (and my neighbor) a liar. His reply was affirmative. Lastly, I asked for the owner's name and contact information and his reply was that he didn't know. I asked him to leave, and he complied. I found the owners' contact information from the ********** *************** and called the owner. I identified myself by name and the owner immediately interrupted me and said I was discourteous to his employee and hung-up. Never (that I can recall), have I experienced such unfiltered arrogance than what this Sales Rep had demonstrated.