Customer ReviewsforPomona Valley Hospital Medical Center

I would encourage all to stay far away from this medical center.
On July 7th I was scheduled to have a procedure for biopsy of my cervix by the director of the OBGNY. However, against my consent Dr. ******* ******* ripped out my IUD and made profoundly inappropriate comments. Less then a month ago I was told by my regular doctor that my IUD was secure and there were no issues. I have had a biopsy of my cervix done 2 other times and no one (let alone a director) ever 'accidently' ripped out my IUD before. During the procedure when I told her I was in pain her response was that 'it's smaller then a *****' and that 'it can't hurt more then ****** I was speechless and stunned by the comments. I ended up having a panic attack and begging for her to stop. Rather then being understanding her response was 'it would be over by now if you would just let me do it'. Additionally, at the end I pointed out to the nurse how much blood there was and that the 2 other times I had the procedure done previously I never bled that much. Due to her comments and how impatient she was I do not believe ripping my IUD out was any type of accident; rather was complete malpractice.
I will NEVER go back to this medical group and find it disgusting that they choose to employee such horrific doctors.
*I called PVHC hospital 7/8 and 7/11 several times with no answer or return phone call to even take my complaint. Additionally, I had to be seen by the ER later 7/7 because I was in such excruciating pain (I tried calling Dr. ******* office to inform them but no answer or return call on 7/11). I will never be returning.

Thank you for posting this comment and allowing us an opportunity to review and respond to you accordingly. As this is a health care related concern, I will email you directly at the gmail address provided.

I apologize for what you have experienced and would appreciate your patience as we review and respond to your report.

Kind Regards,
**** ******
Manager, Patient Relations
PVHMC
***********@pvhmc.org

I encountered an evil entity by proxy on 19 March 2022 at PVHC hospital. I suffered a stroke on this day and was taken to PVHC via ambulance. I fell straight down on my head, multiple facial injuries, smashed my cervical vertebrae and bit clean through my tongue when I hit the ground. I was in excruciating pain and extremely thirsty ALL-DAY-LONG at the Pomona Valley torture center. Once transferred to the "care" of Dr. Heather Davis, Davis refused to prescribe anything effective for 10/10 pain from a smashed neck and face. This physician was so inept and arrogant that she never even examined me, before denying me adequate treatment.

In desperation I sent for some medicine at home. A snippy nurse threatened me once more over this. I ended up walking until I couldn't, then being wheeled out of that "hospital" still in a gown, still with EKG tabs that rip hair. They made my wife push my chair while the snippy nurse continued to threaten me over the consequences of leaving the hospital without permission.

It's 11am the next day still in excruciating pain with blood oozing from my mouth, because one Heather Davis, MD decided that her massive ego and the vicarious thrill she gets from playing God was far more important than practicing medicine and reducing suffering.

Shame on you Davis! Mine will be an overwhelming campaign to strip you of your license and dog you online until I have proof you are reassigned to fast food service.

Thank you for sharing your feedback with us. We are committed to providing every one of our patients with high quality, compassionate ********** and we are deeply disheartened to hear of the poor experience both you and your wife had at our hospital. It is important that we better understand and address what happened during your admission. Our Patient Representative has reached out to you to discuss your concerns in greater detail.

I had surgery on my ankle and can not stand on it for three months! Because of all the meds I was severely constipated and in extreme pain had not used the restroom in 15 days so I went to Pomona valley hospital for help! 1st they said there was nothing the could do! Than they said they would try giving me a enema, they wanted to do it in a public restroom, yes I said they wanted to perform a medical procedure in the public restroom I told them one COVID-19,2 I can not stand, 3 I can not stand, then they sent to the pharmacy with a prescription that the pharmacist said does not exist! I will never go back to this hospital! Worst service ever! MG

The Patient Relations Department at Pomona Valley Hospital has reached out to this person to review the concerns in more detail. We have referred the issue to management in the Emergency Department and will be following up with the patient via email.

Wray Ryback
Manager, Patient Relations
PVHMC