ComplaintsforKids N Cribs
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We placed an order on January 21, 2024 for nursery furniture under my fiance's name, ***********************************. The order cost a total of $3,496.00 and has already hit our bank account. We were told when the order was placed that there would be a 4-6 waiting period before the order would ship out to us. The order has not been updated since January 24, 2024. I have called daily for the last week (on the days they were open), and can never get a voice on the phone, only the automated message. I have filled out the online form the automated message says to do so when you call and it says you will be contacted as soon as possible. I have not been contacted or provided an update on our order. I am due to give birth in a few short weeks and need my son's furniture to arrive or at least be provided with the proper updates as this is causing stress and worry. I am beginning to think we were just scammed out of $3,496.00 and will not be getting our products we have ordered. This is truly upsetting and I would just like to receive our order as we fell in love with this furniture set.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.