Business ProfileforGilmore Heating & Air

Gilmore removed and replaced our HV** system , they assured us that the system to be installed was of high quality and compliant with Ca title 24 rules governing heating and cooling residential spaces. The system has not worked consistently since the time of installation to present. There have b even at least eight visits to make either the ** or Heating System work in our home.The latest is ** is not working. After multiple attempts to get a replacement system which at this point seems obvious to an average person despite warranties and promises we have been left with a non operative system at the beginning of the summer season where air conditioning is particularly important to senior citizens for health and general wellbeing. Also noticed over the many visits a lack of professionalism and expertise re the installation as well as subsequent service calls ie no ladder limited tools and work lighting which were supplied by us on several occasions .The unit was inspected on 3/27/23 By ******* Testing to insure Ca compliance at which time the permit was still pending and we have not so far been able to verify a ****************** building permit. The installation Mgr states that existing duct work has something to do all the problems- the same ductwork that was present at time of original estimate/quote and third party inspection. Would like to verify building permit# and have a city building inspector come out and assess the installation and if necessary seek replacement with appropriate system and punitive damages