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          Find a Location

          Coastal Spa & Patio has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Coastal Spa & Patio

              735 W Orangethorpe Ave Placentia, CA 92870-6824

            • Coastal Spa & Patio

              1000 N Tustin Ave Anaheim, CA 92807-1724

            Business ProfileCoastal Spa & Patio

            Hot Tub Dealers
            Multi Location Business

            Contact Information

            735 W Orangethorpe Ave

            Placentia, CA 92870-6824

            Visit Website
            Email this Business
            (714) 693-3404

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers hot tubs, swim spas, patio furniture, outdoor kitchen and grills, saunas, umbrellas and gazebos for retail. 

            Business Details

            This is a multi-location business.

            Find a Location

            Coastal Spa & Patio has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Coastal Spa & Patio

                735 W Orangethorpe Ave Placentia, CA 92870-6824

              • Coastal Spa & Patio

                1000 N Tustin Ave Anaheim, CA 92807-1724

              Location of This Business
              735 W Orangethorpe Ave, Placentia, CA 92870-6824
              Email this Business
              Years in Business:
              25
              Business Started:
              8/11/1998
              Business Incorporated:
              8/11/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Coastal HotSpring Spas Inc
              • Coastal Spa and Patio Store
              • Coastal Spa and Patio
              Business Management
              • Mr. Jason Allan, Vice President
              Contact Information

              Principal

              • Mr. Jason Allan, Vice President

              Customer Contact

              • Mr. Jason Allan, Vice President
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              36 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/21/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Purchased a spa from Coastal Spa and Patio on 9/1/19. After a few years one of the pumps stopped working, so I conctacted them and paid $150 for a warraty replacement of the pump on 6/2723. Everything was great until the new pump stopped working a few months later. I soon realized the pump was working intermittently, realized maybe the pump was not actually the problem, and thought there may be a short or something in the board controlling the pump. I called Coastal Spa back and asked that they honor the original claim and finish the repair. I was met with rude, argumentative, horrible customer service and am basically told they won't honor the claim despite never fixing the problem.
              Read 35 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brian P

              10/17/2023

              Do NOT ever engage with Coastal Spas for ANY reason. They are rude, arrogant and have MISERABLE customer service. They quoted a price for removal and diagnosis of a leak and then later demanded thousands after they "magically" decided they knew what the problem was, after a technician said they did NOT know. Total fraud and unprofessional way to do business. Total scam of a business. Go to Spa dealers in *********************** or **********... but DO NOT do business with Coastal Spa. They have an F rating and no BBB accreditation for a REASON!!
              Read 3 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

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