ComplaintsforPalm Desert Dental Center
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Complaint Details
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Initial Complaint
01/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This business did not follow my husband and my instructions. We went in for a dental cleaning and wanted to have one appointment after the next so my husband could review any charges. We ONLY approved a $5 basic cleaning but the dentist and agents charged $50 and lied to me that my husband got the same cleaning and approved it. We are appalled at their unethical behavior and not following directions when we told them several times that my english is not that good so my husband needs to approved any changes. They agreed all times we asked but when they wanted to upset the did NOT ask my husband and lied to me. I am very mad at them, they scammed us without any apology or refund. They take advantage of people that can't understand english so well and do NOT follow agreed upon instructions
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.