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Find a Location

Envision Ford of Oxnard has 1 locations, listed below.

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    Business ProfileforEnvision Ford of Oxnard

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This firm offers automotive sales and service including a body shop.

    Products & Services

    New & Used Vehicles

    Business Details

    Location of This Business
    1501 Auto Center Dr, Oxnard, CA 93036-7916
    BBB File Opened:
    5/30/2000
    Years in Business:
    37
    Business Started:
    5/1/1987
    Business Started Locally:
    5/1/1987
    Business Incorporated:
    5/16/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 303021 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10949 North Maher Boulevard

    Rancho Cordova CA 95670

    (866) 860-8509

    http://www.bar.ca.gov/index.aspx

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Vista Ford of Oxnard
    Business Management
    • Mr. Paul De La Cruz, Service Manager
    • Nemer Sarriedine, General Manager
    • Fadi Saab, General Sales Manager
    Contact Information

    Customer Contact

    • Nemer Sarriedine, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Currently my 2015 Ford Focus is with the dealer Ford Envision of Oxnard. The repair that is needed is the transmission Clutch. I bought the car in 2019 because of its low mileage 35,000, Well, you know the old story of taking advantage of women, they talked me into buying a bumper-to-bumper coverage. My contract shows that I'm paying for Ford Protect ESP $2395.00 and Ford Protect ESP MP $2400.95, yet all this has expired and I still make payments. I also have a print out that says Warranty Coverage bumper-to-bumper, Coverage description: 3 years/36,000 miles whichever comes first. This tells me that I only got 1,000 miles of this coverage. then it all expired and I didn't know. Currently my car has just over 57,000 miles on it. I have driven the car roughly 23,000 miles in just over 4 1/2 years and I'm dealing with a transmission problem

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Orlando R.

    1 star

    12/15/2022

    Very bad experience! This is the dealership from whom I purchased my Ford F150 truck. Some time ago, I purchased from, and had installed by, this dealership a Ford-licensed accessory (bedcover). When the accessory failed (a defect in either the accessory itself or installation), well within Ford's stated warranty period, this dealership wouldn't honor the warranty to replace the part. Eventually, I had to go to another Ford dealer, who did honor the warranty. This experience included: numerous calls that weren't returned; fruitless visits to the dealership; and numerous other examples of bad service. I rated this business as one star as it's a mandated field. Otherwise, I would have given it zero star.

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