ComplaintsforBreakers Stereo & Electronics
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Complaint Details
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Initial Complaint
07/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchase a complete new vehicle sound system with all components, total cost $1532. I've had to bring my vehicle back multiple times for loss of power to the amp. Each time I was told the issue was fixed, and it was not. I wanted the system replaced, but they said they could get it working. I have left my vehicle there for full days, with the issue still not being resolved. I had my vehicle in last week, three times, and all day on saturday.... still nothing. so I went in during the week to speak with the owner. I told him that I was completely dissatisfied with the service i had received, the inconvenience, wasted time, and embarrassment of such poor quality. I told him I was done working with them and that I wanted them to remove the system, put everything back to stock, and give me a full refund.... He refused. He said that they do not refund for ANY reason on ANY product. He said I was out of warranty and that the only curtesy he would do is an exchange for a different system. I told him that they should have done that a LONG time ago when requested it being that it was under warranty. At this point I don't want to deal with the company any more. They are dishonest and unreliable, and they do not stand behind their quality of work or any product.Initial Complaint
06/02/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
purchased a stereo system and when the amp failed I returned to them for repairs. They took the amp out, informed me they needed to send back to manufacture for repair and never heard back from them. They have kept my amp and will not take or return my calls.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.