ComplaintsforStatic XVIII, Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I made a purchase through ******* with this company for a refurbished macbook on August 30th 2022, I paid $246.86. When I first received the computer it work for a couple of weeks and we couldn't get it to come back on, we sent it back, and received a different one. This computer came on once and then never came back on again, we sent it back. We have been through 3 laptops with this company and sent the last one back over a month ago and we have still not received a new one. I inquired about a refund and the company stated it was past the the time to get one. 4 months later we still do not have a computer and the company is no longer replying to my emails.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.