ComplaintsforFCRC Machine
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/29/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I ordered an idler arm repair kit and bushing for my car that cost a total of $73.58. I needed it quickly so I chose the 2-3 day shipping option, that cost $17.60. I placed the order on July 22. On July 24th nothing had updated so I emailed them. After reading the reviews on ******, I filled a dispute with ****** on the 25th. I went ahead and ordered my parts from a reputable company and it's already arrived. Still nothing from FCRC. No reply on ****** to my dispute or anything! July 26th I wrote on the ****** dispute that I wanted them to issue me a refund because it's past the agreed time it was due. Now today, July 28th they updated my order status to say it was shipped! it took one week to ship a product in stock? And not on the 2-3 day shipping I paid extra for? I will not accept the items now, we had a contract to have my order delivered in the time frame specified. This is a breach of contract. I want a refund.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.