Complaints
Customer Complaints Summary
- 15 total complaints in the last 3 years.
- 6 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/08/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received two bumper protectors from this warehouse which I did not order. Upon further investigation I found an unknown charge on my card as well so I did some research. I found I was a part of a 'brushing' scam. This company seems to send people mail (like me) and then use their information as a 'verified purchaser' to falsify testimonials and reviews as well as financial crimes. I have since cancelled my card, thrown out the package and reported the package to **** as well as my credit card company. I know not much can be done, but I want other people to be aware of this new scam circulating.Business Response
Date: 07/09/2025
This was supposed to be a clothing item ordered from ****** Marketplace, but unfortunately it seems that our warehouse sent out the incorrect items by accident. We have gone ahead and issued a full refund for the ****** order and apologize for the confusion that this has caused.Customer Answer
Date: 07/10/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ********Initial Complaint
Date:06/03/2025
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Ordered pajamas, no invoice trying to return. No address and cannot contact them.Business Response
Date: 06/03/2025
We have located the order and processed a full refund today as a courtesy. The customer does not need to return the items and can simply either discard them or donate them to chartity. Thank you.
Initial Complaint
Date:04/02/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased a pair of shoes from *********** and Tasharina is a third party seller who sold the item. The shoes didn't fit and I returned them via mail. Tasharina approved the return but didn't provide a refund to me; they cancelled it. Any help from your part would be appreciated. Thank you.Business Response
Date: 04/12/2025
The initial refund failed on the ******* side with no reasons provided. We have re-processed a refund today (4/12) and hopefully that goes through in a few business days. Please contact us if still not received by end of week.Customer Answer
Date: 04/17/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thank you for your help!
Sincerely,
****** *****Initial Complaint
Date:02/25/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Yes I ordered it from ********** they got the brush back! It was damaged when I got it! They sent me return label@now they got it back, n they won't refund me! That is wrong when they have received the item ******* was a unique bargains hair brush**) just want my refund..and I have the tracking number, I just can,tsend it to u bcause i,m filling this out! But I do have the tracking num#proving its back at their warehouse! Thank you..Business Response
Date: 02/26/2025
Spoke with the customer and they requested a reshipment instead of a refund. The item was re-shipped last week and the matter should be settled.Initial Complaint
Date:12/05/2024
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In October, 2024, I ordered 3 business shirts through ****** online from 'Unique Bargains' and the order came in and was not what was as advertised. I sent back. One shirt even looked like a Maternity shirt -was ******* K designer through "Unique Bargains" that is sold through ****** online. They took my money and even after returning the product I have not been refunded. My online order still shows pending return when ****** said shirts -my return-were received back in October. This is not a lot of money but I don't order things especially that I'm tricked out of - not as they are advertised, to have my money sit for a month. It's ridiculous. Order # #*************** I've chatted numerous times with Target online chat. I've called Target online numerous times. What is the hold up with holding g my little money hostage??Business Response
Date: 12/06/2024
We are sorry that the items did not meet your expectations. Target handles returns and processes all refunds once the items are received in their warehouse. Once your return items are delivered there (which you can track through the tracking number on the label you used to send them back) it is the responsibility of Target to process the refund. We do not have your payment information and are unable to do this ourselves.Initial Complaint
Date:04/02/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I bought a gas cap sold on Targets online website through Unique Bargains.After using the gas cap the service light turned on. I brought it to ************* to get a diagnostic done and was told due to this gas cap being incorrect. It has messed up the car. I am not able to drive the car, it needs a good amount of repair that is costly. I would like to submit a request to be reimbursed for the following:$270 diagnostic check (see below from ********* to determine damages caused by the counterfeit gas cap $1,309.50 + tax to repair the charcoal canister (due to counterfeit gas cap sold by you all)$2500 in transportation, the loan $445 a month, insurance $400 a month for the time I was not able to drive the vehicle due to this issue. I submitted a claim with ******** at the beginning of February. I was told that I would hear back in 7 to 10 days. Its been over 30 days with no update. ****** claims they are not able to reach unique bargains and I have tried several times with no response either even though their voice message says all calls will be returned within 24 to 48 hours. I need a resolution ASAP. I am not able to drive my vehicle this is a huge issue that nobody is taking accountability for.Business Response
Date: 04/02/2024
As was mentioned in the denial of the original claim, the fault code of P4427A that was provided by the customer clearly indicates that the issue is not with the fuel cap but rather with other leaky components of the fuel volatile emission device control system. The ***** document that we also provided says the code is related to the purge valve. We offered the customer a refund for the cost of the fuel cap purely as a courtesy and Target is processing that refund. We consider this matter is closed.Initial Complaint
Date:08/25/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchase some things online from ****** on 7-20-2023. My order # is ********** I purchased 3 bras. When the bras arrived they came from Tasharina Corporation / Unique Bargains. I was not aware when I made my order that everything was not coming from ******. I called ****** to return the bras because they did not fit. That is when I was told I had to contact Tasharina Corporation at ************ adn **************************. I called and left a couple of messages. They did not immediately respond. They finally did contact me and said I would received an email from the warehouse telling how to return the bras. I have now had 4 responses from them and I still don't know where to return the bras. I have not received any emails from their warehouse. I have repeatedly asked them to provide the instructions to send the bras back and have received nothing. I feel they are trying to let time pass so they can say it is to late to return the bras.Business Response
Date: 08/27/2023
The customer received the *** on the third attempt and told us that the bras were returned on 8/21. A full refund was then issued on 8/22. The refund will be processed by **** to the customer's method of payment. We have no idea why the customer did not receive the *** on the first two emails that were sent around 8/10 & 8/12.Initial Complaint
Date:08/23/2023
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Purchased a dog dress using the ******* site, when item arrived the size was wrong. Requested return and their shipping label tracking number does not exist per ****** Item was shipped back several weeks ago and tracking info still does not exist and refund has still not been issued. Looked at other complaints and it seems this is the norm for this company.Business Response
Date: 09/04/2023
The item was sent back to ********* warehouse (in **************, **) rather than our warehouse (in ************) so we never received it in order to process a refund. This is evident in the label that the customer submitted with the case. As a courtesy, we went ahead and processed the refund regardless. The customer should receive the amount of the purchase back to their original method of payment from ********Customer Answer
Date: 09/13/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************************Initial Complaint
Date:05/04/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a dress in the mail, addressed to me, that I did not order. I do not want to be charged for this dress.Business Response
Date: 05/04/2023
The item was ordered through ****** on April 10, 2024. They asked us to ship the dress to you, as we make our inventory available through ****** website. If you did not order this, then you would need to contact **** because they are the ones that would charge your credit card and have your credit card information.Initial Complaint
Date:01/06/2023
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased a pillow from who I thought was Bed Bath and Beyond. When I tried to return it, they brushed me off at the store and said it was through a third party company. I contacted the Tasharina Corp./Unique Ba and received a return label and sent it back through **** I wrote to the company today regarding my refund and my emails are being returned.Business Response
Date: 01/19/2023
We received the returned item and have processed a refund for the total amount of $58.95. Sometimes it takes Bed ************* several business days to issue the refund to the customer's method of payment.
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