ComplaintsforDeHart Plumbing, Heating & Air, Inc
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Complaint Details
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Initial Complaint
06/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I paid for yearly maintenance on my ac units. A technician came out to service the units. When he left I noticed one unit was not working and there was no power to the unit at all. I immediately called the company and the told me they would send the tech directly back to fix it. After 15 mins I called again and was told the tech was 30 mis away. Then after hours of calls and no tech I was finally told that I would be charged $300 to have someone come out. The tech did something to the ac system to cause the power not to work and now the company lies repeatedly to me and is trying to extort money from me to fix it.Customer response
07/21/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
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Contact Information
311 Bitritto Way
Modesto, CA 95356-9292
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 4:00 PM |
SuSunday | Closed |
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1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.