Customer ReviewsforRush Tax Resolution
140 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from shawn K
5 stars03/30/2024
My tax consultant was incredibly well versed in his knowledge and he has excellent communication skills and is very professional and courteous. On top of all of that he had great follow through and follow up. His name is ************************* and I would recommend him to anyone for the very best service.Rush Tax Resolution Response
04/02/2024
Hi ***** - Thank you so much for sharing your experience with our services. Were excited to pass on to the rest of the team including, of course, *******! your kind words! We understand trying to deal with the *** directly can be overwhelming, which is why were happy to provide a totally different experience by handling all communication with the *** so our clients dont have to. And we dont stop communicating with them until were sure weve secured the absolute best resolution possible for our clients. Thank you again for entrusting us to assist you. We wish you the very best moving forward!Review from Neil F
5 stars03/28/2024
Several weeks ago, based on my own fault I found myself with IRS Issues. The letters were non-stop. I knew I needed help. I researched several tax relief companies that advertise frequently and the reviews were not great. Someone I have respect for recommended Rush Tax Resolution. I called them.*********************************** was assigned to be my case manager. She is a consummate professional. She explained the process to me and assured I wouldn't have to meet with or talk to the **** She has handled everything. When I call her she either answers or calls back quickly. When I'm feeling stressed ******** has a positive, calming way that that brings my stress level down considerably. She's also very knowledgeable. ******** is the best. I can whole heartedly recommend **** and in particular ********.If you find yourself with a tax issue don't go it alone. Call Rush. I'm not sure if you're able to ask for a particular case manager however if you can definitely ask for ********.Rush Tax Resolution Response
04/03/2024
Hi **** - We're delighted to receive your positive review! We're thrilled our tax resolution team was able to provide the help you needed. We also agree that ******** is one of the best case managers in this business, and she loved reading your glowing review! All of us at Rush are 100% dedicated to providing top-notch assistance and ensuring the best possible resolution for our clients. Thank you for the opportunity to help with your tax resolution needs!Review from Leigh B
5 stars03/11/2024
Thrilled with my experience at Rush Tax Resolution! Their team of experts was with me every step, solving my tax issues like pros. They turned my financial woes into relief, with **************** and solid support. Definitely a game-changer for anyone struggling with taxes. Can't recommend them enough!Rush Tax Resolution Response
03/13/2024
Thank you for the kind words, *****! Our talented staff strives to ensure each client is handled with the utmost care and attention. We are so pleased to hear your experience with our company was positive and helpful. Should you need help in the future, you've certainly found a friend in us!Review from Malissa Y.
5 stars03/11/2024
I recently contacted Rush Tax Resolution to inquire about their services. Much to my surprise, they offered a free investigation. It turned out I didnt need their services and rather than trying to convince me to pay them for something I didnt need, they were incredibly transparent and provided me with great advice on how to easily handle it on my own. You dont see that very often. Given my experience with them, I would absolutely recommend them to others.Rush Tax Resolution Response
03/12/2024
*******, wow! What a huge compliment! We are pleased to hear your experience with us with nothing short of professional and transparent. Thank you for giving us a call! Even though you didn't need our services, we hope you left with a clear understanding of your tax situation. Of course, should you ever find yourself in a position where you do need our services, we are always here for you!Review from Jeff T
1 star02/20/2024
Charged me $5000 then wanted another $2600 to try and resolve taxes with IRS. Stay away from these people they're a scam. Possibly the only positive reviews they get are from smaller tax due amountsRush Tax Resolution Response
03/07/2024
Hello ******************,We appreciate your feedback and the opportunity to respond to it. We want to express our regret that you feel you had a less than 5-star experience with our services. We are committed to providing excellent customer service, and this has been a key component in our success over the years.We reviewed your concerns, and it appears the assertions made and our documented communications in your case differ significantly:Per the executed ******************** Agreement between you and ********, ******** was retained to: (1) prepare missing ************************ (***) returns, and (2) negotiate an *** installment agreement. ******** completed all returns and sent you copies upon completion (1). After successfully negotiating your *** installment agreement, on May 9th, 2023, ******** emailed you, The ************************ will mail you your formal installment agreement paperwork. Instructions on how to pay will be included. On May 24th, 2023, ******** emailed you your formal *** installment agreement (2). For the agreed upon fee, ******** completed all contracted tasks. Months after having fully resolved your file, ******** received notice from the *** that your installment agreement had gone into default due to non-payment. On October 25th, 2023 ******** emailed you a copy of your installment agreement default notice, and inquired at that time if you needed additional assistance re-negotiating with the ***. And while we can certainly understand your frustration and disappointment regarding your defaulted *** installment agreement, your omission of the events that led up to it does not comport with the documented facts. Please know that clear communication is a top priority for us, and if you wish to discuss this matter further, feel free to reach out to us at ************.Review from Mary G
5 stars02/16/2024
Just spoke to ***. He gave me good advice for my specific situation. While **** can't help me with my tax concern, I appreciated his honesty and the time he spent advising me.Rush Tax Resolution Response
02/29/2024
Hi **** - Thanks for the great feedback! We're glad that you found ***'s advice on how to handle your specific situation helpful. We very much appreciate you taking the time to share your experience and wish you the best of luck moving forward!Review from Michael B
5 stars01/09/2024
*********************************** is the best Consultant I have ever worked with, and I have worked with many Tax Consultants in my past 50+ years in business. I am very pleased with the working relationship we have had and she guided me thru to a truly satisfactory resolution to situation. I can't express how grateful i am for the assistance I received from all the folks at Rush Tax Resolution, and especially ***********************************. I will highly recommend Rush Tax Resolution if asked and especially ********!*******************Rush Tax Resolution Response
02/09/2024
Hi ******* - Thank you for sharing your experience, and we couldn't agree more that ******** is the best of the best! We're lucky to have her! We pride ourselves in providing quality service and having our clients backs from beginning to end. We are grateful for your positive feedback, and ******** was delighted with your kind words. Thank you for choosing us!Review from Dave P
5 stars12/21/2023
They did a great job for me. I owed a whopping amount to the *** and ************************* negotiated an installment plan that was far less monthly than I thought I wuld have to pay. They aren't cheap-but in my case it was worth the money. ******* is a professional, very knowledgable and did a fine job for me. I would not hesitate to call them.Rush Tax Resolution Response
02/09/2024
Hi **** - Thank you for the glowing feedback! ******* is outstanding, and we're so glad he was able to negotiate a great resolution for you. ******* and our team enjoyed working with you, and we're thrilled to hear that you are happy with the outcome! We wish you all the best moving forward,Review from Joseph W
5 stars12/17/2023
Very responsive to questions with knowledgeable answers. Helped us resolve our tax difficulties in a timely manner . Would highly recommend this firm!Rush Tax Resolution Response
12/19/2023
Thank you very much for the kind words. We work extremely hard for our clients, so our staff feels great when they receive such great feedback. There are so many fraudulent and incompetent tax relief firms out there - buyer beware. We recommend that any person with a tax problem should go to the BBB and read the actual reviews from other actual clients first, before making any decision. Thank you again, and on behalf of our entire team of Attorneys, CPAs, and Enrolled Agents, we wish you the very best going forward.Review from John R
5 stars11/14/2023
Excellent Experience with Rush Tax Resolution. **************** were extremely response and magicians with our tax returns - 2 years of late returns. We wholeheartedly recommend them to anyone seeking help with their tax matters (business or personal).**** & ************Rush Tax Resolution Response
02/09/2024
Hi **** and ***** - Thank you for sharing your great experience working with ******* and ******.. Our hard-working team is dedicated to helping our clients every step of the way, and it sounds like your experience was no exception! Thank you for choosing us, and we wish you the absolute best moving forward!
Customer Review Rating
Average of 140 Customer Reviews
Contact Information
Business hours
Today,7:30 AM - 5:30 PM
MMonday | 7:30 AM - 5:30 PM |
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TTuesday | 7:30 AM - 5:30 PM |
WWednesday | 7:30 AM - 5:30 PM |
ThThursday | 7:30 AM - 5:30 PM |
FFriday | 7:30 AM - 5:30 PM |
SaSaturday | 8:00 AM - 1:00 PM |
SuSunday | Closed |
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