ComplaintsforWiki Scribes
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Complaint Details
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Initial Complaint
10/25/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They promised me a Wikipedia page and I paid them $1,200 they did not deliver over a year calling them everyday don't even answer the phone. They stole $11,000 out of my credit card and they refuse to refund me the money back and I'm fighting with my credit card company. This company is dishonest don't ever use them they promise me Wikipedia page they could not do it instead of refunding me the money they stole more money from me.Initial Complaint
02/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
On July 29th, 2021, I contacted Wikiscribes to help me get my social media verified, and to publish a wikipedia page for me. **** ***** was initially assigned to my account. He assured me that for $999, he could make it happen and the process would take 3-4 months. A couple of weeks go by, and he says I need to pay an additional $200 for a special link to be attached to my wikipedia when it goes live. I paid it. On October 11, 2021, **** ****** was assigned to my account. On October 18th, 2021, **** told me I needed to pay an additional $495 for a google knowledge panel. This was suppose to help me and increase my chances for my wikipedia page to go live. I paid it. I am now at $*****, that I have paid, and still my social media is not verified and my wikipedia page is not live. January 6th, 2022, **** informs that my notability is too low for my wikipedia page to go live, and that I need to pay the company more money to increase my notability. I tell her no, and that I want a full refund. She is saying it is not the companies fault that my notability is too low for them to provide the service that she guaranteed me if I paid the additional $495. I tell her that it was the companies responsibility to know and research my social media presence and they should have been working on the notability first instead of trying to work on the wikipedia page and verification in the beginning. **** did not do his due diligence in our initial contact, and Wikiscribes wants mew to foot the bill for their mistake. I simply want a full refund of $*****, and to be done with this company.Business response
04/19/2022
Business Response /* (1000, 17, 2022/04/19) */ ******* ******'s case is not valid as of our terms, he was told on the very first call that he is not notable enough, he wanted a page because he thought he is notable and it was told in case if he is not notable then there would be no refund, and he agreed on that, We shared the link with him for Wikipedia in that Wikipedia itself is saying that person is not notable, he need additional sources ************************************************* In such cases we do not offer refund as client was already told these things. Consumer Response /* (3000, 19, 2022/04/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) I DID NOT in fact agree to a no refund policy. I would not have done business with this company if I knew about a no refund policy, because that in itself is a red flag, not to do business with a company that will take your money, regardless if they get the job done or not. I did not even know about their refund policy as it is not available on their website. I did not pay this company to TRY to get my wikipedia page published. I paid them to actually do it. I know I am not notable. I paid this company for their "expertise" to do whatever necessary to get my social media verified and to publish a wikipedia page for me. If I am not notable enough to get a wikipedia page published, then why did this company take my money and guarantee me that they could in fact get my social media verified and a wikipedia page published for me. The scam is to take the clients money, with the promise that they can get the job done. They show you their progress and the rough drafts of the project. After enough time has passed, usually after the time has passed for your bank to dispute the charge, then the company comes back to the client with excuses on why they couldn't get the job done and they try to blame the client. This company is fraudulent. Their company address and email addresses that are posted on the website are not real. I visited the physical address listed on the website and there is no wiki scribes there. I invite whoever is reading this email to visit their website and see how shady it is. Try to find their refund policy for instance. You can't. Attached to this response is an email from a **** ******, who is the project manager. She is guaranteeing me with more money, she will get my social media verified and my wikipedia page published. That was 10/18/2021. She couldn't do it, even with the extra money, but refuses to refund me with an apology for wasting my time and money. Currently, the FTC, and the FBI cyber unit is also investigating this company and its employees.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.