Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

LiveMe has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforLiveMe

    Apps
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Liveme ******* took money from my bank account totaling $4000 that I never authorized
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I noticed a charge on my debit card for a subscription that I didn't subscribe to on liveme. I complained about this to the company, but was told that the subscription would be cancelled but I will not be refunded. That is theft; especially because I did not subscribe to anything. How do you not refund money to someone who was clearly scammed. This app is not only thieves but they are also racist. Their Caucasian broadcaster's are paid, promoted and treated with respect, unlike their Caucasian counterparts who work extra hard just to get people to give them ***** coins. I have spent good money with this app and yet I have been stolen from, unpaid, not refunded and dismissed. I want my money back and I want to be treated with respect and to be treated fairly, paid like I'm supposed to be, and promoted just as my counterparts are promoted! Also because I was robbed, I want every dime back that I have ever spent with this company! No pun intended!!!!
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      This merchant has somehow gained access to my debit card, as it has with everyone else who has filed a complaint before me, and charged me $6.99 for something I never bought or purchased. I was flagged by my bank at 1am of this charge one night, a new card was re-issued and somehow they got THAT debit card within 1 day of receiving it and charged my card, again, for $6.99. This is an unauthorized charged and my bank is filing an investigation but this is repeated unauthorized transactions of fraudulent activity, gaining access to my digital wallet and somehow charging my account. I want this merchant held responsible and for this report to be followed up on.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      They stole ***** on 12/21/23 from my bank account, which triggered a FRAUD alert from my bank
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I found four charges of $9.99 on my business account recently from several months in a row by this company. I have never purchased or engaged this company in anyway on any social media site or device. *** contacted my bank about possible fraud, but I wanted to report it here.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Fraudulent charges on my bank from LiveMe but Ive never heard of this company and Ive never given them my banking info. Many other people are reporting similar actions by the company.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Just got notification from ********** of a charge for $19.99 from LiveMe. I never authorize this charge. I dont even know what this company is and when I googled the phone number the first thing that came up where the complaints from the Better Business Bureau.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I was charged ***** on 12/09/2023 but never used this company's services. Never heard of this company before.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I never even new what live me was until a charge appeared on my debit card and I had to file a fraud claim with my bank. These people are crooks.
    • Complaint Type:
      Billing Issues
      Status:
      Unanswered
      THEY TOOK MONEY ON MY CREDIT CARD WITHOUT MY PERMISSION

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.